Senior Engineering Manager, SRE/DevOps

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Job Overview

The Senior Engineering Manager, SRE/DevOps at Array will be responsible for leading the Site Reliability Engineering and DevOps teams to deliver high-quality, scalable, and reliable cloud-based solutions. This role involves driving best practices in system reliability, infrastructure management, and the integration of development and operations processes. The ideal candidate will engage collaboratively with cross-functional teams to enhance both product performance and operational excellence, ensuring alignment with business objectives while fostering a culture of innovation and continuous improvement.

Job Responsibilities

• Lead, mentor, and manage the Site Reliability Engineering and DevOps teams in delivering efficient and reliable systems.
• Develop and implement strategies and best practices for software deployment, monitoring, and incident response.
• Collaborate with product management, engineering, and QA teams to streamline development processes and enhance system reliability.
• Establish service level objectives (SLOs), service level indicators (SLIs), and service level agreements (SLAs) to ensure optimal system performance.
• Conduct root cause analysis for incidents, utilizing findings to drive continuous improvement in development and operations practices.
• Oversee the infrastructure architecture and design, ensuring it meets scalability, resilience, and performance requirements.
• Manage budgetary considerations and resource allocation for SRE and DevOps initiatives.
• Stay current on industry trends and technologies, ensuring company practices align with innovations in the field.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred.
• 7+ years of experience in software engineering, with a focus on DevOps or Site Reliability Engineering.
• Proven leadership experience managing engineering teams; strong interpersonal and organizational skills are essential.
• Extensive knowledge of cloud platforms (AWS, Azure, Google Cloud) and container orchestration tools (Kubernetes, Docker).
• Strong understanding of infrastructure as code (IaC) principles and tools like Terraform or Ansible.
• Experience with monitoring tools such as Prometheus, Grafana, or Splunk, and incident management applications.
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.

Technologies & Tools

The Senior Engineering Manager, SRE/DevOps at Array will work with a variety of modern technologies and tools, including but not limited to cloud infrastructure services (such as AWS and Azure), containerization technologies (Docker and Kubernetes), configuration management tools (like Ansible and Terraform), and monitoring platforms (such as Prometheus and Grafana). Familiarity with programming languages including Python, Go, or Java is also essential for effective script orchestration and automation in a cloud environment.

Ideal Candidates

Ideal candidates for this role will exhibit a dynamic blend of technical expertise and leadership qualities, demonstrating a passion for fostering a collaborative, high-performance culture among their teams. They should possess a strategic mindset with the ability to navigate complex technical challenges while maintaining a commitment to delivering exceptional service. Strong communicators who can effectively engage stakeholders across various levels of the organization will thrive in this position, along with those who are proactive in embracing new technologies and promoting innovation within their teams.