Senior Epic System Administrator (Remote Opportunity) - (Job Number: 240000SF)

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Job Overview

The Senior Epic System Administrator is responsible for overseeing the deployment, configuration, and management of the Epic Systems applications within a dynamic healthcare environment. This remote position requires collaboration with cross-functional teams to ensure optimal performance and security of the Epic software, which plays a crucial role in the delivery of healthcare services. The ideal candidate will possess extensive knowledge of Epic systems and a strong technical background, allowing them to implement best practices and troubleshoot complex issues effectively.

Job Responsibilities

• Manage and support the implementation and maintenance of Epic Systems applications.
• Ensure system availability, reliability, and performance through proactive monitoring and maintenance.
• Collaborate with clinical and operational teams to understand their needs and implement appropriate Epic solutions.
• Conduct system audits, performance tuning, and backups to ensure data integrity and security.
• Develop and maintain technical documentation, including system configurations and troubleshooting guides.
• Provide training and mentorship to junior staff and end-users on Epic applications and best practices.
• Act as a liaison between IT and stakeholders to communicate system updates, upgrades, and issues.
• Stay current with Epic updates, industry regulations, and emerging technologies to advise management on system enhancements.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in system administration, specifically with Epic applications.
• Epic certification in one or more modules is strongly preferred.
• Proficient in SQL and database management.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a collaborative team.

Technologies & Tools

This position utilizes a variety of technologies and tools, including but not limited to Epic Systems modules, SQL databases, network monitoring software, and collaboration tools such as Microsoft Teams and Zoom. The Senior Epic System Administrator will also engage with cloud services and security protocols to ensure compliance and data protection in the healthcare environment.

Ideal Candidates

Ideal candidates for the Senior Epic System Administrator position will exhibit strong technical aptitude coupled with a deep understanding of healthcare workflows. They will possess the ability to manage multiple priorities effectively and demonstrate resilience in a fast-paced environment. A commitment to continuous learning and a strong customer service orientation are essential, as this role requires proactive communication with both technical and non-technical stakeholders.