Senior Infrastructure Engineer - Remote

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Written by AI from the job title and company, not by BigCommerce, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior Infrastructure Engineer at BigCommerce is tasked with designing, implementing, and maintaining critical infrastructure systems that ensure the high performance and reliability of our platform. This role requires collaboration with cross-functional teams to identify and leverage best practices in system architecture, cloud services, and security protocols. The ideal candidate will contribute to the development of innovative infrastructure solutions that support our scalable eCommerce services, while also driving continuous improvement initiatives to enhance operational efficiencies and performance metrics.

Job Responsibilities

• Design, implement, and manage scalable cloud infrastructure solutions to support BigCommerce's operations.
• Collaborate with software engineering and DevOps teams to streamline deployments and infrastructure workflows.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability of services.
• Implement security best practices across infrastructure components to safeguard sensitive data.
• Develop automated scripts and tools for system provisioning, monitoring, and performance analysis.
• Evaluate and recommend new technologies and tools to improve infrastructure capabilities.
• Participate in on-call rotations and incident response for critical infrastructure-related events.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in infrastructure engineering, system administration, or related roles.
• Strong expertise in cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency with automation tools like Terraform, Ansible, or CloudFormation.
• In-depth knowledge of network protocols, security practices, and cloud architecture design.
• Experience with containerization technologies such as Docker and orchestration systems like Kubernetes.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork abilities.

Technologies & Tools

The Senior Infrastructure Engineer will utilize a range of technologies and tools, including cloud platforms such as AWS and Azure, infrastructure as code (IaC) tools like Terraform and Ansible, container orchestration solutions like Kubernetes, and monitoring tools like Prometheus and Grafana. Familiarity with network configurations, CI/CD pipelines, and security frameworks will also be essential in this role to ensure the robustness and security of our architecture.

Ideal Candidates

Ideal candidates for the Senior Infrastructure Engineer role at BigCommerce are proactive thinkers who possess a strong analytical mindset. They demonstrate attention to detail and are capable of working collaboratively across teams to achieve shared goals. Successful candidates are also adaptive learners who can stay ahead of industry trends and emerging technologies, contributing innovative solutions that enhance our infrastructure. A commitment to best practices in security and a strong desire to drive continuous improvement initiatives are essential traits that will distinguish top applicants.