Senior Infrastructure Engineer - Remote

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Written by AI from the job title and company, not by BigCommerce, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior Infrastructure Engineer at BigCommerce plays a crucial role in designing, implementing, and maintaining an efficient and scalable infrastructure that supports our fast-growing e-commerce platform. This position demands advanced expertise in cloud technologies, system architecture, and automation practices to enhance operational efficiencies. The engineer will collaborate closely with cross-functional teams to ensure the infrastructure is robust, secure, and capable of supporting our ambitious growth objectives. The role also involves engaging in problem-solving, troubleshooting, and applying innovative solutions to effectively respond to operational challenges.

Job Responsibilities

• Design, deploy, and maintain cloud infrastructure to support application development and deployment.
• Implement automation tools and processes to enhance system performance and reliability.
• Conduct performance tuning, capacity planning, and system monitoring to enhance service reliability.
• Collaborate with software development teams to optimize application performance and streamline deployment processes.
• Ensure compliance with industry best practices for security and data governance.
• Manage incidents and outages, ensuring rapid resolution and root cause analysis.
• Document infrastructure and system architecture for knowledge sharing and compliance purposes.
• Mentor junior engineers and contribute to technical knowledge sharing across teams.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in infrastructure engineering or a related technical field.
• Strong proficiency in cloud services: AWS, Azure, or Google Cloud Platform.
• Experience with containerization orchestration technologies such as Docker and Kubernetes.
• Solid understanding of network and security fundamentals, including firewalls and VPNs.
• Proficient in scripting languages (e.g., Python, Bash) for automation tasks.
• Hands-on experience with Infrastructure as Code (IaC) tools, such as Terraform or CloudFormation.
• Excellent written and verbal communication skills, with strong collaboration abilities.

Technologies & Tools

The Senior Infrastructure Engineer will utilize a wide range of technologies and tools, including but not limited to AWS, Azure, Kubernetes, Docker, Terraform, Ansible, and monitoring tools such as Prometheus or Grafana. Familiarity with CI/CD tools, version control systems (like Git), and infrastructure management solutions is essential for success in this position.

Ideal Candidates

An ideal candidate for the Senior Infrastructure Engineer role at BigCommerce should possess a strong technical background coupled with a proactive mindset. They should demonstrate a passion for solving complex problems and a desire to continuously improve systems and processes. Excellent communication skills, the ability to work collaboratively in a remote setting, and a commitment to embracing and implementing innovative technologies are critical characteristics for success in this role. Candidates should also be adaptable and able to thrive in a fast-paced and dynamic environment.