Senior Java L3 Application Support Engineer - Core Banking & Payments at Technogen, Inc. in Dallas, TX

Job Description

About this kind of role

What a Senior Java L3 Application Support Engineer - Core Banking & Payments usually does. The employer's own details are in the listing.

Typically does: This role involves providing expert support for complex Java-based applications, particularly those related to core banking and payment systems. Responsibilities include troubleshooting production issues, identifying root causes, and implementing solutions to prevent recurrence. They often collaborate with development, testing, and infrastructure teams to resolve incidents and improve system stability. Escalations from junior support staff are common, and this role often contributes to documentation and knowledge sharing.

Tools and skills: Proficiency in Java, SQL, and operating systems like Linux or Windows is essential, alongside experience with monitoring tools, debugging techniques, and potentially cloud platforms.

Good fit for: Individuals with strong analytical skills, a deep understanding of application support principles, and a passion for resolving complex technical challenges are typically successful in this role.

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