Senior Marketing Manager - Hotel Cleveland, Autograph Collection
Job Description
- Administration:
- Serve on property leadership team.
- Develop, manage, and execute marketing plan with S.M.A.R.T. goals for brand(s).
- Manage property marketing budget.
- Report on overall marketing efforts routinely.
- Manage digital asset database through upkeep of releases, images, videos, brand assets, etc.
- Serve as point of contact for photo shoots.
- Serve as on-property brand ambassador ensuring all brand items are accurate and representable of brand guidelines.
- Ideate guest experiences alongside operations team.
- Attend local educational and networking events to increase knowledge, skills, and brand awareness.
- Social Media:
- Build and implement social media game plan for brand(s) using industry research, digital benchmarking, target audience identification, and setting clear goals.
- Develop and execute plan to grow online presence of each brand’s channel.
- Champion social media marketing and day-to-day activities including:
- Create high-quality content calendars that connect with followers to take action.
- Connect with industry professionals and micro-influencers via social media to create a strong and healthy network.
- Engage with online followers and guests bringing the brand personality to life through community management – responding to messages, comments, mentions, reviews, etc.
- Monitor, listen, and respond to users in a personable way creating brand loyalty and trust.
- Report on social media game plan and goals routinely. Compile takeaways for management highlighting results and continuous growth plan.
- Analyze social media KPIs and adjust game plan as needed.
- Stay up to date on trends in social media tools, applications, channels, design and strategy.
- Capture quality photography and video content for social media.
- Digital Marketing:
- Maintain online digital presence through upkeep of imagery, business information, etc.
- Respond to online reviews as needed.
- Create and deploy newsletters routinely.
- Assist in distributing outlet menus online.
- Conduct online audit routinely to ensure online information is up to date.
- Develop and execute social media paid campaigns maximizing ROI.
- Develop and manage paid advertising campaigns.
- Local Marketing:
- Serve as marketing champion for on-site activations including ideation, execution support, and the design and distribution of marketing material physically and digitally.
- Manage process of design projects and implementation of on-site marketing touchpoints such as brand collateral and general marketing material.
- External Partnerships:
- Cultivate and increase local partnerships through events, sponsorships, giveaways, etc.
- Develop and expand media/influencer outreach and partnership efforts working with local Convention and Visitors Bureau as often as possible.
- Lead and coordinate efforts for public relations.
- Leverage available brand affiliated marketing support resources.
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