Senior Site Reliability Engineer-FedRAMP (FULLY REMOTE)

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Overview

The Senior Site Reliability Engineer-FedRAMP at Splunk is a pivotal role focused on enhancing the reliability, performance, and efficiency of our software products and infrastructure. In this fully remote position, you will lead initiatives to ensure the successful management and operation of FedRAMP-compliant systems. The ideal candidate will collaborate with cross-functional teams to improve system reliability, optimize performance through automation, and mitigate risks associated with cloud services, ensuring that our applications operate at peak efficacy while adhering to regulatory standards.

Job Responsibilities

• Design and implement site reliability engineering best practices for FedRAMP environments.
• Develop and maintain monitoring, alerting, and dashboarding systems to ensure high availability and performance.
• Automate operational tasks and processes to improve efficiency and reduce manual intervention.
• Collaborate with development and operational teams to resolve high-priority incidents and chronic performance issues.
• Conduct capacity planning and performance tuning to optimize the use of cloud resources.
• Ensure compliance with Federal guidelines and security standards relevant to the operations of cloud environments.
• Identify and mitigate potential risks to system reliability and performance.
• Document incident response processes and system architectures to facilitate knowledge sharing.
• Provide guidance and mentorship to junior team members in best practices and technical skills.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in Site Reliability Engineering or a similar role.
• In-depth knowledge of cloud services and infrastructures, specifically AWS and Azure.
• Experience with automation and configuration management tools such as Terraform, Ansible, or Puppet.
• Proficiency in programming or scripting languages such as Python, Go, or Ruby.
• Familiarity with containers and orchestration technologies like Docker and Kubernetes.
• Expertise in monitoring and logging tools, such as Splunk, Prometheus, or Grafana.
• Strong understanding of networking, infrastructure, and application architectures.
• Excellent problem-solving skills with a proactive approach to risk mitigation.

Technologies & Tools

The Senior Site Reliability Engineer-FedRAMP role will primarily involve working with cloud platforms such as AWS and Azure. Candidates should be proficient in infrastructure as code (IaC) tools like Terraform and configuration management tools such as Ansible or Puppet. Familiarity with containerization platforms, particularly Docker and Kubernetes, is essential. The position also requires competency in programming and scripting languages, along with expertise in monitoring and logging solutions like Splunk, Prometheus, or Grafana to ensure the reliability of hosted services.

Ideal Candidates

The ideal candidate for this role will possess a strong technical foundation coupled with an analytical mindset. They will demonstrate excellent communication skills to effectively collaborate with various stakeholders and foster a culture of reliability and security. A successful Senior Site Reliability Engineer-FedRAMP is not only adept in the technical aspects of the role but also proactive in identifying opportunities to improve processes and minimize risk. Strong leadership qualities and a passion for mentoring others will further enhance their fit within our dynamic team.