Senior Site Reliability Engineering Manager - HDI

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Overview

The Senior Site Reliability Engineering Manager - HDI at Oracle will lead a highly skilled team dedicated to ensuring the reliability, availability, and performance of critical services. This position involves overseeing the design, implementation, and maintenance of resilient systems while fostering a culture of collaboration and continuous improvement. The successful candidate will collaborate with cross-functional teams to drive reliability strategies and manage incident response processes, ensuring an optimal experience for our customers and end-users.

Job Responsibilities

• Lead and mentor a team of Site Reliability Engineers, overseeing day-to-day operations and ensuring effectiveness.
• Develop, implement, and maintain Site Reliability Engineering best practices and methodologies.
• Design and implement service level objectives (SLOs) and service level indicators (SLIs) for critical services.
• Manage incident response processes and drive postmortem analysis to prevent future occurrences.
• Collaborate with development teams to integrate reliability into the full DevOps lifecycle.
• Monitor system performance and availability, implementing proactive solutions to address potential issues.
• Develop metrics and dashboards to track service health and performance.
• Engage in capacity planning and performance tuning for large-scale distributed systems.
• Promote a culture of blamelessness and continuous learning within the engineering team.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• A minimum of 8 years of experience in Site Reliability Engineering or related technical field.
• At least 3 years of experience in a management or leadership role within a technical team.
• Proficient with cloud infrastructure (e.g., AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Strong knowledge of monitoring solutions, incident management systems, and automation tools.
• Excellent debugging and problem-solving skills, with an analytical mindset.
• Effective communication and collaboration skills across various teams and disciplines.

Technologies & Tools

The position of Senior Site Reliability Engineering Manager will require familiarity with a range of technologies and tools, including but not limited to cloud services (AWS, Azure, GCP), container orchestration platforms (Kubernetes), continuous integration/continuous deployment (CI/CD) pipelines, infrastructure as code (IaC) tools (Terraform, Ansible), and robust monitoring solutions (Prometheus, Grafana). A solid understanding of scripting languages such as Python or Go, along with experience in configuration management tools, is essential for success in this role.

Ideal Candidates

Ideal candidates for the Senior Site Reliability Engineering Manager - HDI position will exhibit strong leadership and interpersonal skills, fostering a collaborative and innovative environment. They will be adaptable and proactive, adapting to rapidly changing technology landscapes while prioritizing reliability and performance in everything they do. A passion for cultivating talent within their teams, along with a commitment to achieving operational excellence, will distinguish successful candidates. Furthermore, a background in fostering cross-functional relationships and promoting a blameless culture will contribute to strong team dynamics and service reliability.