Senior SRE Engineer

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Job Overview

The Senior Site Reliability Engineer (SRE) at M&T Bank will play a crucial role in enhancing the reliability and performance of our critical systems and applications. This position involves designing and implementing scalable systems, managing incidents, and developing automation solutions that ensure high availability and responsiveness of our services. The individual will collaborate with cross-functional teams to streamline workflows and forge a robust infrastructure that supports the organization's strategic objectives.

Job Responsibilities

• Design, build, and maintain scalable and reliable infrastructure to support new and existing applications.
• Monitor system performance and production application health to enhance reliability and uptime.
• Develop automation scripts and tools to improve operational efficiency and reduce manual intervention.
• Manage incidents effectively and lead post-mortem analysis to refine processes and prevent recurrence of issues.
• Collaborate with software engineering teams to deliver high-quality applications and systems, promoting reliability best practices.
• Create and maintain documentation for systems architecture, operational procedures, and incident response plans.
• Participate in on-call rotation to provide operational support and ensure timely incident resolution.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in Site Reliability Engineering, DevOps, or related roles.
• Proficiency in scripting languages such as Python, Bash, or Ruby.
• Experience with cloud service providers, preferably AWS, Azure, or Google Cloud.
• Solid foundation in Linux/Unix system administration and networking.
• Strong knowledge of CI/CD tools and practices.
• Excellent problem-solving skills and ability to work under pressure.
• Effective communication and collaboration abilities in a team environment.

Technologies & Tools

The Senior SRE Engineer will utilize a variety of technologies and tools to streamline operations and enhance system reliability. This includes cloud computing platforms such as AWS or Azure, container orchestration tools like Kubernetes, monitoring and logging tools such as Prometheus and Grafana, configuration management tools like Ansible or Puppet, and CI/CD pipelines implemented through Jenkins or GitLab.

Ideal Candidates

The ideal candidate for the Senior SRE Engineer position will possess a proactive attitude and an aptitude for innovative problem-solving. They must demonstrate strong analytical skills, thrive in a collaborative team environment, and exhibit a deep commitment to quality and performance. An individual who is resilient under pressure, possesses effective communication skills, and is passionate about continuous improvement and infrastructure reliability will excel in this role at M&T Bank.