Senior Systems Administrator

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Written by AI from the job title and company, not by Serco, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior Systems Administrator at Serco plays a crucial role in managing and maintaining the organization's IT infrastructure. This position is responsible for ensuring high availability and performance of essential systems, implementing updates, troubleshooting issues, and supporting users in a dynamic environment. The ideal candidate will exhibit strong technical skills, the ability to lead system improvement initiatives, and a proactive approach to IT challenges, ultimately contributing to the overall efficiency and reliability of the organization’s technological framework.

Job Responsibilities

• Manage and administer servers, networks, and storage systems to ensure optimal performance and security.
• Monitor system performance and conduct regular audits to identify areas for improvement.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Implement and maintain backup and disaster recovery solutions to protect critical data.
• Develop and enforce IT policies and procedures to uphold compliance and security standards.
• Collaborate with cross-functional teams to support system integration and upgrades.
• Provide mentorship and training to junior staff and collaborate on team projects.
• Stay abreast of emerging technologies and evolve the IT strategy accordingly.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in systems administration or a similar role.
• Strong understanding of operating systems (Windows/Linux), virtualization technologies, and network protocols.
• Experience with scripting languages (e.g., PowerShell, Bash) for task automation.
• Familiarity with cloud services (AWS, Azure) and database management systems.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, capable of working collaboratively in a diverse team environment.
• Relevant certifications (e.g., MCSE, RHCE, CompTIA) are a plus.

Technologies & Tools

The Senior Systems Administrator will utilize a variety of technologies, including but not limited to, Microsoft Windows Server, Linux distributions (Red Hat, Ubuntu), VMware, Hyper-V, and cloud platforms such as AWS and Azure. Tools for monitoring system performance may include Nagios, Grafana, and Splunk, while backup solutions may involve Veeam or Acronis. Proficiency in configuration management tools like Ansible or Puppet will also be an asset in this role.

Ideal Candidates

The ideal candidates for the Senior Systems Administrator position will exhibit a combination of technical expertise, strong analytical skills, and a commitment to continuous learning. They should be resourceful, detail-oriented, and possess a collaborative spirit, enabling them to effectively contribute to team objectives and support daily operations. A proactive mindset towards identifying and resolving issues, along with an enthusiasm for new technologies, will ensure success in this dynamic role.