Senior Technical Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Account Manager based in the United States.

As a Senior Technical Account Manager, you will help strategic and enterprise customers maximize the value of their security operations platform through technical consultation, integration expertise, and hands-on problem-solving. You will build trusted relationships with security practitioners, architects, and technical leaders to strengthen platform adoption and improve customer outcomes. Working closely with Customer Success Managers, you will provide the technical expertise needed to support customer satisfaction, retention, and growth. You will guide customers in optimizing security operations, resolving complex technical challenges, and expanding integrations across their security ecosystems. You will also coordinate technical responses during security incidents and collaborate with internal engineering and product teams to deliver effective solutions. This role offers the opportunity to deepen your cybersecurity expertise while helping organizations strengthen their security capabilities and protect people and critical operations.