Senior Technical Implementation Lead

Company Description:

PeopleOne (ExpertusONE) is the leading enterprise learning platform trusted by global leaders such as Siemens, Hitachi, and ABB. The platform offers an award-winning LMS solution that combines elegant design, intuitive functionality, and mobile-anywhere capabilities to meet diverse learning, training, and skills development needs. Integrated with applications like Salesforce, Slack, and Microsoft Teams, ExpertusONE utilizes AI to provide personalized content, interactive modules, and performance insights.

Position: Senior Technical Implementation Lead

Experience: 8+ Years

Location: Chennai - Inoffice

Department: Implementation / Professional Services

Role Overview:

We are looking for a highly capable Senior Implementation Professional with strong technical expertise with Good communication and stakeholder management skills.The candidate should have strong experience in MySQL databases, debugging and troubleshooting capabilities, and the ability to understand application data architecture and workflows.

Key Responsibilities:

• Work closely with customers during implementation, onboarding, deployment, and post-go-live support activities.
• Analyze database structures, relationships, and data flows to support implementation and troubleshooting activities.
• Write and execute simple to intermediate MySQL queries for data validation, troubleshooting, and analysis.
• Debug application and data-related issues by coordinating with product engineering and support teams.
• Participate in customer calls, requirement discussions, status updates, and issue resolution meetings.
• Coordinate with cross-functional teams including Product, Engineering, QA, and Customer Success.
• Maintain implementation documentation, issue tracking, and customer communication records.
• Provide proactive recommendations and solutions during implementation and support phases.

NOTE: - THIS POSITION REQUIRES TO WORK FROM THE OFFICE

LOCATION: - CHENNAI

To know more about the company, please visit https://www.expertusone.com/

Interested candidates can apply this job post, or DM in linkedin suitable candidates will be scheduled for the interview.

All the very best!!