Service Advisor - Harley-Davidson

Parts Department Associate - Harley-Davidson

San Jose, CA

San Jose Harley-Davidson is looking to expand our Parts Team now. Prior experience as a Harley-Davidson Parts Associate recommended. Mechanical knowledge preferred.

What Will I Do Every Day?

• Greet customers, respond to questions, and provide extraordinary customer service
• Operate cash registers
• Achieve established goals
• Introduce promotions and opportunities to customers
• Cross-sell products to increase purchase amounts
• Converse effectively/efficiently regarding customer parts status
• Read and understand parts catalogs when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
  
  
  

What Are the Requirements?

Ability to show up on time and work posted schedule

Strong interpersonal and time management skills

Prior Auto/motorcycle Parts Sales Experience (preferred)

Ability to provide exception customer service

• Ability to achieve targeted goals
  
  
  

Ability to read/interpret safety and maintenance documents

High School Diploma or equivalent

Why Work for San Jose Harley-Davidson?

• Health Benefits available for full-time employees
• Paid time off for full-time employees
• Paid Holidays for full-time employees
• Employee Purchase program
• Company-wide bonus opportunities
• Employee Referral program
• Extensive training programs
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.