Site Reliability Engineer

Role Description

The Site Reliability Engineer maintains the availability, performance, and resilience of production systems. Responsibilities include defining service reliability objectives, monitoring system health, investigating incidents, automating operational tasks, and improving deployment and recovery processes.

The role works with software and infrastructure teams to address recurring failures, plan capacity, and reduce operational workload. It also supports on-call response, conducts incident reviews, and balances reliability improvements with product delivery priorities.

Qualifications

• Degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• Experience in site reliability, software engineering, cloud infrastructure, or production systems support.
• Proficiency in a programming or scripting language such as Python, Go, or Bash.
• Strong understanding of Linux, networking, distributed systems, and troubleshooting.
• Experience with cloud platforms, containers, orchestration, and infrastructure as code.
• Ability to implement monitoring, logging, tracing, and actionable alerts.
• Understanding of service indicators, reliability objectives, error budgets, and capacity planning.
• Experience with incident response, root-cause analysis, recovery testing, and constructive incident reviews.
• Familiarity with CI/CD pipelines, automated testing, and safe deployment practices.
• Strong communication skills and willingness to participate in an agreed on-call rotation.