Site Reliability Engineer - API Services

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Job Overview

The Site Reliability Engineer (SRE) - API Services at Fastly plays a pivotal role in ensuring the reliability, availability, and performance of our API services. This position involves collaborating with various teams to design, implement, and maintain infrastructure and processes that facilitate high-quality service delivery. Additionally, the SRE will focus on automation, monitoring, incident response, and capacity planning to provide seamless experiences for our customers.

Job Responsibilities

• Design and implement scalable and reliable API services architecture.
• Monitor system performance and respond to incidents to maintain high availability.
• Develop and implement processes for incident management and resolution.
• Automate repetitive tasks to improve efficiency across operational workflows.
• Collaborate with development teams to integrate reliability into the service lifecycle.
• Perform regular capacity planning and execute scale testing for critical systems.
• Document processes and create runbooks for team knowledge sharing.
• Participate in on-call rotation to provide support for production issues.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in a Site Reliability Engineering or similar role.
• Strong coding skills in languages such as Python, Go, or Java.
• Experience with cloud technologies and infrastructure as code (IaC) tools.
• Proficiency in monitoring tools and practices (e.g., Prometheus, Grafana).
• Understanding of container orchestration platforms like Kubernetes.
• Familiarity with API development and RESTful services.
• Excellent problem-solving and analytical skills.

Technologies & Tools

The Site Reliability Engineer - API Services will utilize a variety of modern technologies and tools to ensure exceptional API service performance. Key tools include cloud platforms such as AWS or GCP, containerization technologies like Docker, and orchestration frameworks such as Kubernetes. The engineer will also work with monitoring solutions, CI/CD pipelines, and infrastructure as code tools like Terraform or Ansible to manage and automate cloud resources effectively.

Ideal Candidates

The ideal candidates for the Site Reliability Engineer position at Fastly are those who thrive in a fast-paced environment and possess a strong aptitude for both technology and teamwork. Successful individuals will exhibit exceptional attention to detail, a passion for continuous improvement, and the ability to think critically under pressure. They should demonstrate excellent communication skills and are eager to collaborate with cross-functional teams to solve complex problems and enhance system reliability.