Site Reliability Engineer-FedRAMP, AWS (USA REMOTE)

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Job Overview

The Site Reliability Engineer (SRE) for FedRAMP at Splunk is responsible for ensuring the reliability, availability, and performance of our cloud-based solutions on AWS. This crucial role blends software engineering and systems engineering to build and maintain the infrastructure and services that support our government clients. The ideal candidate will monitor production operations, implement system improvements, and work closely with development teams to optimize application performance, all while adhering to stringent compliance standards associated with FedRAMP. Continuous improvement through monitoring, testing, and automation is key to success in this position.

Job Responsibilities

• Design and implement robust monitoring, alerting, and incident response frameworks to ensure service continuity.
• Work collaboratively with cross-functional teams to elevate operational efficiency and drive system reliability.
• Participate in capacity planning and demand forecasting for AWS resources, ensuring compliance requirements for FedRAMP are met.
• Troubleshoot complex production issues and provide timely resolutions in alignment with best practices.
• Automate operational tasks to reduce manual interventions and improve overall system performance.
• Conduct on-call duties and respond to incidents with a focus on swift recovery and root cause analysis.
• Contribute to documentation and knowledge-sharing to improve team capabilities and client understanding.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in site reliability engineering, DevOps, or related roles.
• Strong knowledge of AWS services such as EC2, S3, RDS, and others that support FedRAMP compliance.
• Proficiency in scripting languages such as Python, Bash, or Ruby for automation tasks.
• Experience with configuration management tools (e.g., Ansible, Chef, Puppet) and CI/CD pipelines.
• Understanding of network protocols, web technologies, and security best practices.
• Excellent problem-solving skills and ability to work under pressure in a fast-paced environment.

Technologies & Tools

The Site Reliability Engineer position utilizes a variety of cutting-edge technologies and tools. Key technologies include AWS for cloud infrastructure, Terraform for infrastructure as code, and Grafana and Prometheus for monitoring and alerting. Experience with Git for version control, as well as familiarity with containerization tools like Docker and Kubernetes, will also be essential. Knowledge of security compliance protocols to support FedRAMP is critical for this role.

Ideal Candidates

Ideal candidates for the Site Reliability Engineer position will exhibit strong analytical skills and a proactive approach to problem-solving. They should possess a solid foundation in software and systems engineering, coupled with a keen interest in operational excellence. Effective communication skills and the ability to collaborate within cross-functional teams are essential for thriving in this role. Candidates should be adaptable to change and eager to learn and implement the latest technologies that enhance system reliability and performance.