Site Reliability Engineer-FedRAMP, AWS (USA REMOTE)

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Overview

The Site Reliability Engineer-FedRAMP at Splunk will be pivotal in ensuring the reliability and performance of our cloud services in a regulated environment. This role involves the development and application of software to manage systems, solve problems, and improve service availability. As a key member of the team, you will work closely with cross-functional teams to implement best practices and contribute to a culture of continual improvement, ultimately maintaining the integrity and compliance of our services for federal clients.

Job Responsibilities

• Design, implement, and manage end-to-end performance monitoring of cloud infrastructure using AWS tools.
• Maintain and enhance existing systems to ensure high availability and low latency.
• Build automation for operational processes through innovative scripts and tools.
• Collaborate with development teams to integrate testing and deployment for reliability and compliance.
• Diagnose and resolve production issues related to application performance and reliability.
• Adhere to FedRAMP compliance requirements and ensure the proper security measures are in place.
• Participate in on-call support rotation to address critical incidents as they arise.
• Contribute to the continuous improvement processes and documentation for operational practices.

Qualifications

• Bachelor’s degree in Computer Science, Engineering or a related field.
• 3+ years of experience in a Site Reliability Engineering or DevOps role.
• Strong knowledge of AWS cloud services and architecture, especially in a regulated context.
• Experience with scripting languages such as Python, Bash, or similar.
• Proficient in configuration management and orchestration tools such as Terraform, Ansible, or Chef.
• In-depth understanding of networking concepts and protocols.
• Familiarity with monitoring and logging tools such as Splunk, Prometheus, or Grafana.
• Solid understanding of security best practices related to cloud infrastructures and applications.

Technologies & Tools

In this position, the Site Reliability Engineer will primarily work with Amazon Web Services (AWS), including EC2, S3, CloudFormation, and RDS. Additionally, tools such as Terraform for infrastructure as code, Splunk for logging and monitoring, and Kubernetes for container orchestration will be utilized. Familiarity with CI/CD pipelines and automation tools will also be essential in maintaining our deployment workflows efficiently.

Ideal Candidates

The ideal candidate for this position is someone who possesses a strong problem-solving mindset and thrives in a fast-paced, dynamic environment. The candidate should exhibit a passion for technology and a commitment to continuous learning and improvement. Effective communication skills are essential, as collaboration with team members across various functions is critical to success in this role. Additionally, adaptability and resilience in responding to challenges will greatly contribute to achieving the team's goals.