Site Reliability Engineer-FedRAMP, AWS (USA REMOTE)

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Overview

The Site Reliability Engineer (SRE) for FedRAMP at Splunk plays a crucial role in ensuring the reliability, availability, and performance of our cloud services. This position involves collaborating with software engineering and operations teams to enhance our services while maintaining compliance with Federal Risk and Authorization Management Program (FedRAMP) standards. The SRE will be responsible for the deployment, management, and monitoring of applications while working to optimize existing processes, troubleshoot issues, and apply automation methodologies to improve operational efficiency.

Job Responsibilities

• Design, implement, and manage scalable and reliable cloud infrastructure on AWS.
• Ensure compliance with FedRAMP requirements in all operational processes and systems.
• Monitor service performance and respond to incidents and escalations in a timely manner.
• Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure stability.
• Create automation scripts for deployment, monitoring, and reporting to enhance operational efficiency.
• Collaborate closely with development teams to design fault-tolerant systems.
• Support incident management processes, conducting post-mortems and encouraging a blameless culture.
• Identify areas for improvement and enhance the reliability and performance of services.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in site reliability engineering, system engineering, or infrastructure management.
• Strong proficiency in AWS services (EC2, S3, RDS, Lambda, etc.) and familiarity with FedRAMP compliance.
• Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.
• Proficient in scripting languages (Python, Bash, or similar).
• Solid understanding of container technologies (Docker, Kubernetes) and CI/CD processes.
• Excellent problem-solving and analytical skills, with a passion for continuous improvement.
• Strong communication skills and ability to work collaboratively in a remote environment.

Technologies & Tools

This position regularly utilizes a range of technologies and tools, primarily AWS services such as EC2, S3, and RDS, along with DevOps tools like Terraform for infrastructure as code. Monitoring tools such as Prometheus or Grafana may be leveraged for performance tracking, whereas CI/CD pipelines may involve Jenkins or GitLab. Additionally, container orchestration such as Kubernetes will play a significant role in daily operations, ensuring efficient service deployment and reliability.

Ideal Candidates

The ideal candidate will be a proactive and detail-oriented individual with a strong passion for technology and operational excellence. They should possess a collaborative mindset and be comfortable in a fast-paced environment, embracing challenges with innovative solutions. Candidates who thrive on automating processes and enhancing system reliability, while also possessing excellent communication skills, will fit well in the Splunk culture of teamwork and shared success.