Site Reliability Engineer

Site Reliability Engineer (SRE)

Sunnyvale, CA (Primary Location - Client preferred)

Secondary locations: Dallas, TX / Berkeley Heights, NJ / Chicago, IL / Alpharetta, GA

Role Overview:

We are looking for an experienced Site Reliability Engineer (SRE) responsible for improving

the reliability, resiliency, observability, and operational stability of large-scale application

and platform environments. The role will focus on proactive monitoring, incident response,

troubleshooting, and continuous improvement of production reliability.

Key Responsibilities:

• Drive reliability, availability, and resiliency across application and platform

environments.

• Implement and improve monitoring, alerting, dashboards, and observability using

Datadog and Grafana.

• Monitor production environments and proactively identify reliability and performance

issues.

• Lead and participate in incident response, troubleshooting, and production issue

resolution.

• Perform root-cause analysis for incidents and recurring production issues.

• Identify opportunities to reduce operational issues through automation and engineering

improvements.

• Work closely with application, infrastructure, and platform teams to improve system

reliability.

• Support operational readiness and production stability for application releases and

platform changes.

• Analyze application and infrastructure behavior to identify performance, capacity, and

reliability risks.

• Improve troubleshooting and debugging practices across production environments.

• Support continuous improvement of operational processes based on incidents and

production observations.

• Follow secure engineering and operational practices.

• Use Jira and GitHub as part of the engineering and delivery lifecycle.

Required Experience & Skills:

• 8+ years of relevant experience in Site Reliability Engineering, production engineering,

DevOps, cloud operations, or related engineering roles.

• Strong experience with production reliability, resiliency, and operational support.

• Hands-on experience with Datadog and Grafana for monitoring and observability.

• Strong experience with incident response, troubleshooting, and root-cause analysis.

• Strong debugging and problem-solving skills across complex application and

infrastructure environments.

• Experience working with cloud-based platforms; GCP experience is preferred.

• Familiarity with infrastructure automation and Infrastructure-as-Code concepts.

• Familiarity with Jira and GitHub.

• Familiarity with unit testing and API testing.

• Understanding of secure coding and operational security practices.

• Ability to work closely with development, infrastructure, and platform engineering teams