Site Reliability Engineer, Platform (US Remote Available)

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Overview

The Site Reliability Engineer, Platform at Splunk is responsible for ensuring the reliability, availability, and performance of our platform services. This role involves working closely with software engineering teams to design and implement efficient operations and to enhance the infrastructure. The SRE will apply software engineering principles to system administration tasks, aiding in the development of robust and scalable systems while ensuring a seamless experience for end-users. In this remote position, you will contribute to the culture of innovation and excellence within Splunk's dynamic environment.

Job Responsibilities

• Design, implement, and maintain infrastructure that supports both on-premise and cloud-based applications.
• Develop and optimize monitoring and alerting systems to ensure high availability and performance.
• Collaborate with software engineers to provide support throughout the application lifecycle, including troubleshooting and resolution of issues.
• Automate operational processes to improve reliability and efficiency within the platform.
• Perform capacity planning and management to ensure optimal resource usage.
• Participate in incident management processes, including resolution and post-mortems.
• Advocate for best practices in reliability engineering and contribute to operational documentation.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 3 years of experience in site reliability engineering, systems engineering, or DevOps roles.
• Proficient in at least one programming language (Python, Go, Java, etc.).
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of containerization technologies (Docker, Kubernetes).
• Knowledge of infrastructure as code (IaC) tools like Terraform or CloudFormation.
• Excellent troubleshooting skills and a strong understanding of network protocols and systems.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).

Technologies & Tools

The Site Reliability Engineer will utilize a variety of technologies and tools including cloud services such as AWS, Azure or Google Cloud, container orchestration with Kubernetes or Docker, monitoring solutions like Prometheus and Grafana, logging frameworks including the ELK stack, and infrastructure as code tools such as Terraform. Familiarity with configuration management tools (e.g., Ansible, Chef, or Puppet) is also a valuable asset.

Ideal Candidates

Ideal candidates for this Site Reliability Engineer position are proactive problem-solvers with a passion for improving system performance and reliability. They are adaptable team players who thrive in collaborative environments and possess excellent communication skills. A successful SRE will also demonstrate a strong analytical mindset, attention to detail, and a commitment to continuous improvement and operational excellence. Previous experience in a start-up or fast-paced setting can further enhance a candidate's alignment with Splunk's innovative culture.