Site Reliability Engineer | Remote US

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Job Overview

The Site Reliability Engineer (SRE) at Coalfire will be integral to maintaining and improving the reliability, availability, and performance of our production systems. This role involves collaborating with development and infrastructure teams to enhance system reliability, automate processes, and implement monitoring solutions. The SRE will also troubleshoot and resolve incident escalations while driving root cause analyses to prevent future issues, ultimately ensuring a seamless experience for our clients. This position is fully remote within the US, allowing for flexible work arrangements while contributing to a dynamic and innovative tech environment.

Job Responsibilities

• Design and implement monitoring solutions to ensure system reliability and performance.
• Automate operational processes and develop tools to streamline workflows.
• Respond to and resolve incidents escalated from support teams, minimizing downtime.
• Conduct root cause analyses for system failures and develop preventive measures.
• Collaborate with development teams to improve application performance and resilience.
• Maintain documentation of systems architecture and operational procedures.
• Participate in on-call rotations to support system operations and incident management.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in a Site Reliability Engineering, DevOps, or systems engineering role.
• Proficient in scripting languages, such as Python, Bash, or PowerShell.
• Strong experience with cloud services (AWS, Azure, Google Cloud) and container orchestration (Kubernetes, Docker).
• Familiarity with infrastructure as code tools such as Terraform or Ansible.
• Knowledge of monitoring tools (e.g., Prometheus, Grafana) and logging solutions (e.g., ELK stack).
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills and ability to collaborate effectively across teams.

Technologies & Tools

As a Site Reliability Engineer at Coalfire, you will work with a range of cutting-edge technologies including cloud platforms such as AWS and Azure, container orchestration tools like Kubernetes and Docker, and monitoring solutions such as Prometheus and Grafana. You'll utilize configuration management and infrastructure as code tools such as Terraform or Ansible to ensure efficient and reliable systems. Familiarity with scripting languages will also be essential for automation tasks as you seek to enhance the productivity of development and operations teams.

Ideal Candidates

The ideal candidates for this Site Reliability Engineer position possess a combination of technical expertise and interpersonal skills. They are analytical thinkers who thrive in high-pressure environments, enjoy problem-solving, and can work collaboratively across diverse teams. A proactive attitude towards automation, continuous improvement, and a passion for building reliable systems are key traits. Additionally, candidates should demonstrate strong communication abilities, ensuring that they can effectively translate technical challenges to non-technical stakeholders while showcasing a commitment to excellence and innovation in their work.