Site Reliability Engineer (SRE) - Hasura Cloud (India-Remote-US hours)

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Overview

The Site Reliability Engineer (SRE) at Hasura Cloud will play a crucial role in enhancing the scalability, reliability, and efficiency of our cloud-based services. This position involves working closely with engineering teams to ensure seamless integration of system operations and application development. The SRE will also be responsible for automating processes, monitoring system health, and responding to incidents while maintaining a high standard of service availability and performance. The ideal candidate will have a strong background in systems engineering, cloud infrastructure, and proactive problem-solving abilities, with a focus on delivering exceptional service to our users during US hours from a remote location in India.

Job Responsibilities

• Design and implement scalable and reliable systems in collaboration with development and product teams.
• Monitor system performance and manage incidents, ensuring minimal downtime and rapid recovery.
• Develop automation tools to improve workflow and system administration tasks.
• Conduct root cause analysis and implement preventive measures to mitigate future incidents.
• Collaborate with cross-functional teams to improve system architecture and design best practices.
• Provide technical guidance and support to tier 1 and tier 2 support teams.
• Participate in on-call rotations and be responsible for emergency response.
• Stay updated with emerging technologies and industry best practices to improve operational efficiency.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a Site Reliability Engineer, DevOps, or Systems Engineer role.
• Strong knowledge of cloud providers such as AWS, Azure, or Google Cloud Platform.
• Proficiency in scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Ansible, Terraform).
• Experience with container orchestration platforms such as Kubernetes or Docker.
• Solid understanding of networking, monitoring, and incident management tools.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills and ability to work collaboratively with remote teams.

Technologies & Tools

This position will leverage a variety of technologies and tools including cloud platforms (AWS, Azure, GCP), containerization technologies (Docker, Kubernetes), monitoring tools (Prometheus, Grafana), and automation tools (Ansible, Terraform). Familiarity with CI/CD pipelines and source control systems (e.g., Git) is also essential for successful performance in this role.

Ideal Candidates

The ideal candidate for the Site Reliability Engineer position possesses a blend of technical expertise, analytical skills, and a proactive mindset. They are detail-oriented, able to anticipate potential issues before they become significant problems, and comfortable working in a fast-paced, ever-evolving environment. The candidate should be an effective communicator, able to articulate technical concepts to non-technical stakeholders and collaborate seamlessly with team members across various disciplines. A passion for technology and a commitment to delivering reliable services to our users are essential qualities for success in this role.