Site Reliability Engineer (SRE) - Platform / Infrastructure

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Hopper, so some details may not match this job. The employer's own page has the real description.

Overview

The Site Reliability Engineer (SRE) at Hopper will play a crucial role in ensuring the reliability, scalability, and performance of our platform and infrastructure. This position involves collaborating with development teams to foster a culture of operational excellence while implementing and maintaining best practices in system performance monitoring, incident management, and capacity planning. The ideal candidate will demonstrate technical expertise in systems engineering and a passion for automating processes to enhance operational efficiency and site reliability.

Job Responsibilities

• Design, implement, and manage complex systems and infrastructure that support high availability and scalability.
• Monitor system performance and create actionable dashboards and reports to provide insights into operational health.
• Develop and maintain automation scripts and tools to streamline operations and improve response times.
• Collaborate with development teams to optimize application performance and ensure reliability in production environments.
• Participate in on-call rotation and lead incident response, conducting post-mortems to improve future reliability.
• Continuously assess and enhance system capacity and performance, implementing changes as necessary.
• Document infrastructure and operational processes to ensure consistency and facilitate knowledge sharing.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in a Site Reliability Engineering, DevOps, or Systems Engineering role.
• Strong understanding of cloud infrastructure platforms (i.e., AWS, GCP, Azure).
• Proficiency in scripting and programming languages (e.g., Python, Go, Bash).
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Excellent problem-solving skills and the ability to troubleshoot complex systems.

Technologies & Tools

The Site Reliability Engineer will utilize a diverse set of technologies and tools to manage and maintain infrastructure. Key technologies include cloud platforms such as AWS and Azure, container orchestration tools like Kubernetes, and monitoring solutions including Prometheus and Grafana. Experience with CI/CD pipelines and automation frameworks is essential for ensuring efficient deployment processes and system orchestration.

Ideal Candidates

The ideal candidates for the Site Reliability Engineer position at Hopper are those who demonstrate a keen interest in maintaining the integrity and availability of critical systems. They possess strong analytical skills and a meticulous nature, allowing them to identify and mitigate potential risks before they escalate. A collaborative mindset and excellent communication skills are crucial, as the role requires close interaction with various teams across the organization. Furthermore, candidates should exhibit resilience and adaptability in a fast-paced work environment, consistently striving for operational excellence and proactive problem solving.