Software Engineer Senior III (ServiceNow) - Remote

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Overview

The Software Engineer Senior III (ServiceNow) will be instrumental in designing, developing, and implementing innovative software solutions using the ServiceNow platform. This role involves collaborating with cross-functional teams to gather requirements, optimize workflows, and enhance user experiences while ensuring that best practices in software design and development are maintained. The ideal candidate will leverage their expertise in ServiceNow to deliver high-quality, efficient solutions that meet business needs and improve operational efficiency.

Job Responsibilities

• Design, develop, and implement solutions on the ServiceNow platform to meet organizational requirements.
• Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
• Optimize existing ServiceNow workflows and processes to enhance overall system performance and user experience.
• Participate in code reviews and provide constructive feedback to ensure adherence to coding standards and best practices.
• Support system integrations with other applications and ensure seamless data flow across platforms.
• Develop and maintain technical documentation throughout the software development lifecycle.
• Provide troubleshooting support and resolve issues related to ServiceNow applications.
• Stay updated on ServiceNow platform developments, best practices, and industry trends.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of professional experience in software development, with significant expertise in ServiceNow.
• Strong knowledge of ServiceNow modules, including ITSM, ITOM, ITBM, and custom application development.
• Proficiency in JavaScript, HTML, CSS, and other relevant programming languages.
• Experience with Agile methodologies and software development lifecycles.
• Excellent problem-solving and analytical skills with a strong attention to detail.
• Strong interpersonal skills and the ability to collaborate effectively within a team environment.

Technologies & Tools

The Software Engineer Senior III will utilize a range of technologies and tools, including the ServiceNow platform, JavaScript, HTML, CSS, REST API, and various DevOps tools. Familiarity with version control systems such as Git and project management software like Jira will also be essential for effective project execution and collaboration.

Ideal Candidates

The ideal candidates for this position will possess a proactive mindset and demonstrate a passion for technology and innovation. They should exhibit strong communication skills and the ability to work both independently and as part of a collaborative team. Flexibility and adaptability to changing requirements, along with a steadfast commitment to delivering high-quality work, will also distinguish exceptional candidates for this role.