Sr Business Intelligence Analyst

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr Business Intelligence Analyst based in the United States.

The Sr Business Intelligence Analyst will transform complex customer experience, product, and operational data into intuitive visualizations that drive better business decisions. This role focuses on building impactful dashboards and data products that help executives, product teams, and service leaders understand performance, identify customer friction, and uncover opportunities for improvement. You will combine strong technical expertise with data storytelling and dashboard design to make insights accessible, actionable, and easy to interpret. Working closely with customer experience leaders, analysts, BI engineers, and business stakeholders, you will translate strategic questions into clear metrics and interactive reporting solutions. Your work will support customer journey optimization, digital adoption, operational performance, and continuous improvement across the organization. This is an opportunity to join a collaborative, remote-first environment where dashboard usability, data accuracy, and real-world business impact are central to success.