Sr. IT Systems Administrator

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Written by AI from the job title and company, not by MasterClass, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior IT Systems Administrator at MasterClass will be responsible for the management, maintenance, and enhancement of our IT infrastructure. This role requires an experienced professional who can perform system administration duties while ensuring network security, reliability, and performance. The Sr. IT Systems Administrator will collaborate with cross-functional teams to optimize IT operations, troubleshoot system-related issues, and support technological advancements that align with the company's goals. The ideal candidate will have a robust technical background, offering support and guidance to junior IT staff while being proactive in identifying opportunities for improvement in systems operations.

Job Responsibilities

• Administer and support the organization’s servers, networks, and systems to ensure optimal performance.
• Monitor system performance and implement performance tuning and capacity planning.
• Manage user accounts and permissions along with appropriate security measures.
• Install, configure, and troubleshoot hardware and software, including virtualization platforms.
• Conduct regular system backups and ensure the integrity and security of data.
• Implement and maintain system security protocols and disaster recovery plans.
• Assist in the planning and execution of IT projects, including system upgrades and deployments.
• Provide technical support and guidance to internal teams and other employees.
• Stay updated on advancements in technology and provide recommendations for improvements.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of experience in systems administration or IT support roles.
• Proficiency in various operating systems, including Windows Server and Linux.
• Deep knowledge of networking principles and protocols (TCP/IP, VPN, VLANs).
• Experience with virtualization technologies such as VMware or Hyper-V.
• Strong understanding of system security best practices and experience with related tools.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Effective communication skills, both verbal and written, with the ability to convey technical information to non-technical staff.

Technologies & Tools

The Senior IT Systems Administrator will utilize various technologies and tools to effectively manage IT systems, including but not limited to virtualization platforms (VMware, Hyper-V), monitoring tools (Nagios, Zabbix), backup solutions (Veeam, Acronis), and security applications (firewalls, antivirus software). Familiarity with IT service management (ITSM) tools is also valuable in maintaining optimal operational efficiency.

Ideal Candidates

Ideal candidates for the Senior IT Systems Administrator position will exhibit strong analytical skills and attention to detail, alongside a proactive approach to system management. They will demonstrate exceptional organizational abilities and be comfortable working under pressure. A willingness to continuously learn and adapt to new technologies is crucial, as is the capacity to collaborate effectively within a team-oriented environment.