Sr. Product Manager - Collision MSO Partnerships - Remote within the U.S.

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Overview

The Sr. Product Manager - Collision MSO Partnerships is instrumental in driving the strategic vision and execution of our collision management solutions. This role involves collaborating with multiple stakeholders, including cross-functional teams and external partners, to enhance product offerings and establish robust MSO partnerships. The incumbent will leverage market insights, customer feedback, and data analytics to identify opportunities for growth, optimize the product lifecycle, and align with industry trends, thereby ensuring the effective delivery of innovative solutions in the collision sector.

Job Responsibilities

• Develop and execute product strategies that align with the company's overall goals and objectives within the collision industry.
• Manage the full product lifecycle, from concept development to launch and ongoing optimization.
• Act as the primary liaison between the engineering, marketing, and sales teams to ensure cohesive product delivery and messaging.
• Analyze market trends, customer needs, and competitor activities to identify new opportunities for product enhancement.
• Build and maintain strong relationships with key Managed Service Organizations (MSOs) to foster partnership growth and collaboration.
• Utilize analytics tools to track product performance and customer feedback, facilitating data-driven decision-making.
• Prepare and present product roadmaps, status updates, and business cases to senior leadership.
• Facilitate cross-functional meetings to align on product objectives and gather input from relevant stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA is preferred.
• Minimum of 5 years of experience in product management, preferably within the collision or automotive industry.
• Strong understanding of MSO partnerships and the dynamics of the collision repair marketplace.
• Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Exceptional analytical and problem-solving skills, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Familiarity with agile methodologies and project management software.

Technologies & Tools

The Sr. Product Manager will primarily utilize various product management and analytics tools to streamline workflows and gain insights into product performance. Familiarity with tools such as Jira, Confluence, and SQL for data analysis will be essential. The role may also involve working with collaborative tools like Slack and Microsoft Teams to facilitate effective communication among cross-functional teams.

Ideal Candidates

Ideal candidates for this position will possess a strong blend of strategic acumen and operational expertise. They will exhibit exceptional leadership qualities, ensuring effective collaboration across teams while being resilient in the face of challenges. A proactive approach to problem-solving, coupled with a passion for innovation and customer satisfaction, will further distinguish applicants. Additionally, candidates should be adaptable and open to embracing new technologies and methodologies that enhance product development and MSO partnerships.