Sr Product Manager, Shopping or Ecommerce - Remote

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Job Overview

The Senior Product Manager for Shopping or Ecommerce at Optum will play a pivotal role in shaping the product strategy and execution for our ecommerce platform. This position entails overseeing the product development lifecycle, collaborating with cross-functional teams including engineering, marketing, and design to drive innovative solutions that enhance the shopping experience. The successful candidate will utilize their expertise to understand market trends, customer needs, and technological advancements, ultimately delivering products that align with Optum's mission of transforming healthcare through better access and improved effectiveness.

Job Responsibilities

• Lead the product development process from ideation through execution, ensuring timely delivery of high-quality solutions.
• Collaborate with stakeholders across different departments to define product vision, goals, and roadmap.
• Conduct market research and competitive analysis to inform product strategies and customer offerings.
• Define and analyze key performance indicators (KPIs) to measure product success and iterate based on feedback.
• Ensure alignment between user experience, functionality, and design standards to create an intuitive shopping experience.
• Manage and prioritize product backlog while working with engineering teams on product release cycles.
• Communicate product updates, challenges, and successes to executive leadership and relevant teams.
• Foster a culture of continuous improvement within product teams to drive innovation in online shopping capabilities.

Qualifications

• Bachelor’s degree in Business, Computer Science, Marketing, or a related field; MBA is a plus.
• 5+ years of experience in product management, specifically within ecommerce or digital product areas.
• Demonstrated success in leading cross-functional teams and managing complex projects.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Proficiency in tools such as JIRA, Google Analytics, and project management software.
• Excellent communication skills, both verbal and written, with the ability to present information effectively.
• Proven ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Technologies & Tools

The Senior Product Manager will utilize a range of technologies and tools to execute their responsibilities effectively. Key platforms include JIRA for project management, Google Analytics for data analysis, and various ecommerce platforms such as Shopify or Magento. Additionally, familiarity with A/B testing tools and customer feedback platforms will be beneficial in optimizing the shopping experience and driving product enhancements.

Ideal Candidates

Ideal candidates for the Senior Product Manager position will possess a strong customer-centric mindset and a passion for enhancing user experience through innovative ecommerce solutions. They will be proactive problem solvers with exceptional organizational skills and an ability to influence and drive cross-functional teams towards common goals. Candidates should demonstrate strong leadership qualities, a collaborative attitude, and a keen awareness of current trends in the ecommerce market. The ability to think strategically while executing tactically is essential in this role.