Sr. Site Reliability Engineer (Dynatrace, Splunk, Cloud)

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Job Overview

The Senior Site Reliability Engineer (Sr. SRE) at Optomi will play a pivotal role in ensuring the reliability, performance, and availability of our cloud-based services. Leveraging advanced monitoring and observability tools like Dynatrace and Splunk, you will work closely with development and operations teams to enhance system resilience and streamline incident response processes. This position demands a comprehensive understanding of cloud technologies and a commitment to continuous improvement, supporting critical infrastructure for our organization and delivering exceptional service to our clients.

Job Responsibilities

• Design, implement, and maintain system monitoring and alerting solutions using Dynatrace and Splunk.
• Collaborate with development teams to enhance application performance and reliability through SRE best practices.
• Lead incident management processes, including troubleshooting, root cause analysis, and remediation efforts.
• Automate operational tasks to improve efficiency and minimize manual intervention.
• Develop and maintain documentation of processes, systems, and incident reports.
• Participate in on-call rotation to ensure 24/7 availability and responsiveness to production issues.
• Foster a culture of continuous improvement and operational excellence within the team.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience in Site Reliability Engineering, DevOps, or related fields.
• Proficient with monitoring tools such as Dynatrace, Splunk, or similar software.
• Strong understanding of cloud infrastructure services (AWS, Azure, or Google Cloud).
• Experience with automation and configuration management tools (e.g., Terraform, Ansible).
• Familiarity with programming/scripting languages such as Python, Go, or Shell scripting.
• Excellent problem-solving skills and the ability to work collaboratively across multiple teams.

Technologies & Tools

The Senior Site Reliability Engineer will engage with a suite of cutting-edge technologies and tools, including cloud platforms like AWS or Azure, monitoring and logging frameworks such as Dynatrace and Splunk, as well as automation tools like Terraform or Ansible. Additionally, scripting and programming languages, particularly Python and Shell scripting, will be utilized to automate tasks and optimize processes within our cloud infrastructure.

Ideal Candidates

The ideal candidate for this role will possess a strong technical background with a passion for continuous learning and improvement. They should exhibit a proactive mindset, excellent communication skills, and an unwavering commitment to uptime and performance. A collaborative spirit paired with the ability to thrive in dynamic environments will enable you to excel and contribute effectively to the success of our team at Optomi.