Sr. Site Reliability Engineer (Remote, US PST & MST only)

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Overview

As a Senior Site Reliability Engineer (SRE) at Digimarc, you will play a pivotal role in maintaining and enhancing the reliability and performance of our systems. You will be responsible for implementing best practices in site reliability, supporting production systems, conducting incident post-mortems, and engaging with development teams to foster a culture of operational excellence. Your expertise will be crucial in ensuring our services are robust, scalable, and performant while promoting automation and continuous improvement.

Job Responsibilities

• Design, implement, and enhance monitoring and alerting systems to identify performance issues and incidents.
• Collaborate with software engineers to create reliable architecture and support the deployment of applications in production environments.
• Automate operational processes and procedures to improve efficiency and reliability.
• Conduct root cause analysis for incidents and recommend solutions to prevent recurrence.
• Participate in on-call rotations to provide support for production systems and troubleshoot operational issues.
• Develop and maintain documentation detailing system architecture, operational procedures, and best practices.
• Mentor and guide junior SRE team members and foster a culture of shared knowledge.
• Participate in capacity planning to ensure the scalability of systems in accordance with business growth.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in a Site Reliability Engineer or DevOps role.
• Proficiency in scripting languages such as Python, Bash, or Ruby.
• Strong knowledge of cloud services (AWS, Azure, or Google Cloud) and container orchestration tools (Kubernetes, Docker).
• Experience with monitoring tools (e.g., Prometheus, Grafana, New Relic).
• Solid understanding of networking principles and HTTP protocols.
• Excellent problem-solving skills and a proactive approach to troubleshooting.
• Ability to work collaboratively in a remote team environment, ideally within US PST and MST time zones.

Technologies & Tools

In this position, you will work with a variety of technologies and tools including cloud computing platforms such as AWS or Azure, container and orchestration tools like Docker and Kubernetes, and monitoring solutions like Prometheus and Grafana. Familiarity with configuration management tools, CI/CD systems, and version control processes is also imperative for the role to enable seamless deployments and updates.

Ideal Candidates

The ideal candidate for this position is a highly skilled technical professional who embodies a strong sense of ownership and responsibility toward system uptime and reliability. You possess excellent communication skills, allowing for effective collaboration across various teams. Your proactive nature drives continuous improvement and innovation, and your analytical mindset enables you to troubleshoot complex issues efficiently. A passion for advocating best practices in site reliability engineering and promoting a culture of excellence within the organization will further enhance your fit for this role.