Sr. Systems Administrator- Epic Client Systems Administrator

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Written by AI from the job title and company, not by Mediant Health Resources, so some details may not match this job. The employer's own page has the real description.

Overview

The Sr. Systems Administrator - Epic Client Systems Administrator at Mediant Health Resources is responsible for the comprehensive management and support of Epic Client systems within the organization. This includes overseeing system installations, upgrades, performance tuning, and troubleshooting issues. The incumbent will collaborate closely with clinical and operational teams to ensure seamless integration and functionality of Epic applications. Additionally, this role entails maintaining system documentation, implementing security protocols, and providing technical support to end-users, thereby ensuring optimal operational efficiency and continuity of patient care services.

Job Responsibilities

• Manage installation and configuration of Epic Client systems, ensuring compliance with company standards.
• Monitor system performance and troubleshoot issues to enhance reliability and efficiency.
• Conduct regular system assessments and implement necessary upgrades and patches.
• Collaborate with clinical staff to optimize workflows and system usability.
• Develop and maintain thorough documentation for system configurations and procedures.
• Provide technical assistance and training to end-users, enhancing user satisfaction and productivity.
• Implement security measures to protect sensitive patient data and comply with regulatory standards.
• Participate in on-call support rotation for after-hours issue resolution.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in systems administration, specifically with Epic applications.
• Strong knowledge of networking protocols and architecture.
• Proficiency in Linux/Unix and Windows server environments.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Solid understanding of databases, preferably Microsoft SQL Server.
• Certifications such as Epic Certified or previous experience with Epic implementations are highly desirable.
• Excellent problem-solving skills and attention to detail.

Technologies & Tools

The Sr. Systems Administrator will utilize a diverse set of technologies and tools, including Epic Systems software for healthcare management, VMware for virtualization, Microsoft SQL Server for database management, and various network monitoring tools. Familiarity with PowerShell, scripting languages, and other system management software will also be advantageous in optimizing workflows and system performance.

Ideal Candidates

The ideal candidates for the Sr. Systems Administrator position will possess a strong blend of technical expertise and interpersonal skills, demonstrating the ability to work collaboratively in a fast-paced healthcare environment. They will exhibit proactive problem-solving skills, a commitment to detail, and a passion for leveraging technology to improve patient care. Additionally, successful candidates will be adaptable, able to quickly learn new systems, and demonstrate effective communication skills to educate and support both technical and non-technical staff.