Staff Site Reliability Engineer (Customer Identity Cloud)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Okta, so some details may not match this job. The employer's own page has the real description.

Overview

The Staff Site Reliability Engineer for Customer Identity Cloud at Okta will play a critical role in ensuring the reliability, availability, and performance of our Customer Identity services. The successful candidate will work collaboratively with both engineering and operations teams to build and maintain scalable systems, troubleshoot complex issues, and enact best practices in software development and cloud services. This position requires a mix of technical expertise and strong communication skills to help innovate and enhance Okta's offerings while maintaining the trust of our customers.

Job Responsibilities

• Design, implement, and optimize scalable and reliable systems for Customer Identity services.
• Monitor, troubleshoot, and resolve system performance and reliability issues.
• Collaborate with development teams to refine application designs and eliminate bottlenecks.
• Automate deployment, monitoring, and alerting processes to improve operational efficiency.
• Participate in on-call rotations and incident response to ensure continuous system availability.
• Evaluate and integrate new technologies to enhance existing systems and capabilities.
• Lead initiatives to establish disaster recovery and business continuity plans.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree is a plus.
• 7+ years of experience in Site Reliability Engineering, DevOps, or related fields.
• Proficiency in programming languages such as Python, Go, or Java.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and container orchestration (Kubernetes).
• Strong knowledge of system architectures, networks, and distributed systems.
• Demonstrated experience with monitoring tools (Prometheus, Grafana, Splunk) and log management.
• Exceptional problem-solving skills and ability to work in fast-paced environments.

Technologies & Tools

The role frequently utilizes a variety of technologies and tools to maintain and develop the Customer Identity Cloud services. Key technologies include cloud infrastructure services such as AWS and Google Cloud, container orchestration tools like Kubernetes, monitoring frameworks such as Prometheus and Grafana, and programming languages including Python and Java. Familiarity with CI/CD tools will also be advantageous for automating deployments and testing.

Ideal Candidates

Ideal candidates for the Staff Site Reliability Engineer position are those who possess not only robust technical skills but also the ability to foster collaboration among teams. They should demonstrate an enthusiastic approach to tackling complex challenges and exhibit strong communication skills to interact effectively with both technical and non-technical stakeholders. A passion for customer satisfaction and a proactive attitude toward continuous improvement will set candidates apart in this impactful role.