Staff Site Reliability Engineer (Customer Identity Cloud)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Okta, so some details may not match this job. The employer's own page has the real description.

Overview

As a Staff Site Reliability Engineer (Customer Identity Cloud) at Okta, you will play a pivotal role in ensuring the reliability, availability, and performance of our Customer Identity Cloud services. You will collaborate closely with product development teams to build scalable and resilient infrastructure while applying best practices in automation, monitoring, and incident management. Your expertise will help enhance the user experience while meeting high customer expectations and ensuring the security of our identity services.

Job Responsibilities

• Design, implement, and maintain scalable and reliable infrastructure for the Customer Identity Cloud.
• Develop and enhance automation tools to monitor and improve system performance.
• Perform root cause analysis of incidents and drive improvements to prevent recurrence.
• Collaborate with development teams to integrate reliability best practices into new and existing applications.
• Create and maintain detailed documentation of system architectures, configurations, and runbooks.
• Participate in a 24/7 on-call rotation and respond to incidents to maintain service uptime.
• Monitor system health and capacity using metrics, logs, and other monitoring tools.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in Site Reliability Engineering, DevOps, or related roles.
• Strong proficiency in scripting languages such as Python, Bash, or Ruby.
• Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
• Solid understanding of networking, security principles, and configuration management.
• Familiarity with CI/CD pipelines and deployment automation tools.
• Exceptional problem-solving skills and a proactive attitude towards incident management.

Technologies & Tools

In this role, you will utilize a variety of technologies and tools, including cloud infrastructure solutions like Amazon Web Services (AWS) or Google Cloud Platform (GCP), Kubernetes for container orchestration, Terraform for infrastructure as code, and monitoring tools such as Prometheus and Grafana. Proficiency in Continuous Integration/Continuous Deployment (CI/CD) tools and services is also essential for maintaining operational excellence.

Ideal Candidates

The ideal candidate for the Staff Site Reliability Engineer position is one who possesses a strong technical foundation and a commitment to excellence in reliability and performance. You should excel in collaborative environments and have a customer-oriented mindset, focusing on enhancing user experiences. Strong analytical skills, along with the ability to think critically under pressure, are essential. Finally, a passion for learning and adapting to new technologies will enable you to thrive in the ever-evolving landscape of cloud services and identity management.