Staff Voice AI Engineer – SRE/DevOps at ServiceNow

Job Description

About this kind of role

What a Staff Voice AI Engineer – SRE/DevOps usually does. The employer's own details are in the listing.

Typically does: This role focuses on the reliability, scalability, and performance of voice-based artificial intelligence systems. Responsibilities include automating deployment pipelines, monitoring system health, and troubleshooting production issues. The engineer will collaborate with development and machine learning teams to optimize the infrastructure supporting voice AI applications. They also implement and maintain infrastructure-as-code solutions.

Tools and skills: Proficiency in scripting languages (Python, Bash), cloud platforms (AWS, Azure, GCP), containerization technologies (Docker, Kubernetes), configuration management tools (Ansible, Terraform), and experience with monitoring and logging systems is generally expected.

Good fit for: Individuals with a strong background in Site Reliability Engineering or DevOps practices and a passion for building and maintaining robust, scalable systems are typically successful in this role.

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