Support Engineer (Azure) – Contract

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Written by AI from the job title and company, not by KPMG US, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Support Engineer (Azure) at KPMG US is responsible for providing high-level technical support and expertise for Azure cloud solutions. This role entails monitoring and troubleshooting various Azure services, assisting clients in resolving cloud-related issues, and ensuring optimal performance of deployed solutions. The Support Engineer will work closely with cross-functional teams to enhance system functionality, increase efficiency, and provide strategic guidance on Azure-related initiatives.

Job Responsibilities

• Administer and support Microsoft Azure services, including but not limited to Azure Active Directory, Azure Virtual Machines, and Azure Networking.
• Investigate and resolve technical issues related to Azure infrastructure in a timely manner.
• Monitor system health and performance, optimizing Azure environments for efficiency and scalability.
• Collaborate with IT teams to implement Azure solutions that meet client requirements and specifications.
• Document and maintain support procedures, guidelines, and troubleshooting methodologies.
• Provide user training and support to enhance client understanding of Azure services.
• Participate in continuous improvement initiatives aimed at enhancing system performance and client satisfaction.

Qualifications

• Degree in Computer Science, Information Technology, or a related field.
• Proven experience working with Microsoft Azure and cloud-based technologies.
• Certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified: Azure Administrator Associate are highly desirable.
• Strong understanding of networking concepts and virtualized environments.
• Excellent problem-solving skills and attention to detail.
• Experience with scripting languages (PowerShell, Python, etc.) for automation purposes.
• Strong communication skills to effectively interact with clients and team members.

Technologies & Tools

The Support Engineer (Azure) position will leverage a variety of technologies and tools to manage and optimize Azure environments. Key technologies include Microsoft Azure services, Azure DevOps, SQL databases, and monitoring tools such as Azure Monitor and Azure Security Center. Familiarity with CI/CD practices and tools will also play a significant role in the execution of responsibilities.

Ideal Candidates

Ideal candidates for the Support Engineer (Azure) role possess strong analytical abilities coupled with superior technical acumen. They exhibit a proactive approach to problem-solving and thrive in collaborative environments. Excellent interpersonal skills are crucial for effectively communicating complex technical information to clients and stakeholders. A genuine passion for continuous learning and staying current with evolving cloud technologies sets top candidates apart.