Support Engineer - Security

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Written by AI from the job title and company, not by Apex Systems, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Support Engineer - Security at Apex Systems will play a pivotal role in ensuring the safety and integrity of corporate information systems. This position involves providing expert technical assistance and support in tackling security-related incidents, facilitating preventative measures, and contributing to the overall security posture of the organization. The successful candidate will collaborate with cross-functional teams to identify vulnerabilities and implement robust security solutions while maintaining up-to-date knowledge of industry standards and best practices.

Job Responsibilities

• Respond to and resolve security incidents and support requests in a timely manner.
• Conduct thorough investigations on security breaches, documenting findings and solutions.
• Collaborate with IT teams to implement security measures across all systems and networks.
• Provide training and guidance on security best practices to staff and users.
• Monitor security systems and tools to detect and respond to new threats proactively.
• Assist in the development and maintenance of security policies and procedures.
• Participate in security audits and compliance reviews to ensure adherence to industry regulations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in a security engineering or support role.
• Strong understanding of security frameworks, such as NIST, ISO 27001, and CIS Controls.
• Experience with security tools like firewalls, intrusion detection systems, and antivirus solutions.
• Familiarity with networking protocols and security technologies, including VPNs and encryption.
• Relevant certifications such as CompTIA Security+, CISSP, or CEH are preferred.

Technologies & Tools

The Support Engineer - Security will work with a range of cutting-edge technologies and tools designed to enhance system security. This includes security information and event management (SIEM) tools, network security appliances, endpoint protection solutions, and various monitoring systems. Proficiency in scripting and automation tools will also be beneficial for streamlining security processes and incident responses.

Ideal Candidates

The ideal candidate for the Support Engineer - Security position will possess a combination of technical expertise, analytical thinking, and effective communication skills. They should have a proactive approach to problem-solving and a strong dedication to their professional development in the field of cybersecurity. A collaborative spirit and the ability to work well under pressure will be essential in managing security incidents and contributing to a safe organizational environment.