System Engineer - Splunk ITSI - Remote Position

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Position Overview

The System Engineer - Splunk ITSI position at Dice is a critical role focused on leveraging the capabilities of Splunk IT Service Intelligence (ITSI) to enhance operational intelligence across the organization. The successful candidate will be responsible for designing, implementing, and maintaining Splunk ITSI, ensuring optimal performance, monitoring, and data visualization solutions. This role requires a proactive individual committed to driving improvements in IT service delivery while collaborating effectively across teams in a remote work environment.

Job Responsibilities

• Design, implement, and manage Splunk ITSI solutions to monitor and analyze organizational data and services.
• Configure and optimize Splunk ITSI for performance, ensuring data accuracy and relevance.
• Collaborate with cross-functional teams to identify user requirements and develop effective data visualizations and dashboards.
• Proactively monitor system performance, troubleshoot issues, and develop recommendations for solutions.
• Conduct training sessions for end-users and stakeholders on using Splunk ITSI features and tools.
• Maintain documentation for all configurations and processes related to Splunk ITSI operations.
• Stay current with related technologies and best practices to continually enhance system performance and troubleshooting capabilities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in systems engineering or administration, with a strong focus on Splunk, preferably Splunk ITSI.
• Proficiency in writing SPL (Search Processing Language) queries for data analysis and dashboard development.
• Experience with ITIL frameworks and incident management processes.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities effectively.
• Excellent communication skills, both verbal and written, to engage with technical and non-technical stakeholders.
• Certifications in Splunk or related technologies are a plus.

Technologies & Tools

The ideal candidate will interact with Splunk ITSI extensively, along with other related technologies such as AWS, Linux operating systems, and various monitoring and alerting tools. Familiarity with REST APIs and scripting languages (Python, Bash) will also be beneficial in enhancing automation and integration tasks within the Splunk ecosystem.

Ideal Candidates

The ideal candidate for the System Engineer - Splunk ITSI position is someone who possesses a strong technical background and a passion for data-driven solutions. They should be detail-oriented, organized, and capable of working independently in a remote setting. A proactive attitude towards identifying improvements and a collaborative mindset for working with diverse teams are essential characteristics. Adaptability and a continuous learning approach to stay updated with emerging technologies will also set them apart in this role.