Systems Engineer (OnBase) | Work from home (AZ) - $78.57 per hour

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Job Overview

The Systems Engineer (OnBase) will play a crucial role in maintaining and enhancing the OnBase platform to ensure its effectiveness in supporting business operations. This position is primarily remote and offers the flexibility to work from home in Arizona. The successful candidate will be responsible for deploying, configuring, and optimizing the OnBase system, as well as providing technical support and training to users. Collaboration with cross-functional teams to identify requirements, troubleshoot issues, and implement solutions are essential aspects of this role, ensuring that the organization's document management systems operate at peak performance.

Job Responsibilities

• Design, implement, and maintain the OnBase platform to meet organizational needs.
• Provide technical support, troubleshooting, and guidance to users regarding OnBase functionality.
• Collaborate with cross-functional teams to gather requirements and translate them into system specifications.
• Manage and monitor system performance, ensuring optimal uptime and functionality.
• Conduct system updates and enhancements as needed to improve operational efficiency.
• Create and maintain documentation for system configurations, processes, and training materials.
• Provide training sessions and workshops for users to enhance their understanding and utilization of the OnBase system.
• Analyze system issues and implement solutions in a timely manner to minimize disruption.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in systems engineering, particularly with OnBase or similar document management systems.
• Strong understanding of database concepts and administration.
• Experience with system implementation, configuration, and customization.
• Proficiency in troubleshooting technical issues and providing support to end-users.
• Excellent communication and interpersonal skills for collaborating with diverse teams.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Certifications related to OnBase or systems engineering are a plus.

Technologies & Tools

The Systems Engineer (OnBase) will primarily utilize the OnBase software platform along with other complementary tools such as Microsoft SQL Server for database management, Active Directory for user authentication, and various network management tools for system monitoring and troubleshooting. Familiarity with scripting languages for automation and reporting, as well as cloud-based solutions, will also be advantageous in this role.

Ideal Candidates

Ideal candidates for this position will possess a strong analytical mindset with keen problem-solving abilities. They should demonstrate a proactive approach to system improvements and a commitment to delivering exceptional user support. A collaborative nature, coupled with excellent communication skills, is essential for effectively working with diverse teams. The ability to learn quickly and adapt to new technologies will make a candidate particularly well-suited for this dynamic role, while a passion for technology and a continuous improvement mindset will further enhance their contributions to the organization.