Systems Engineer (OnBase) | Work from home (AZ) - Remote For Arizona residents

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Job Overview

The Systems Engineer (OnBase) position involves the design, implementation, and maintenance of the OnBase system, ensuring optimal performance and user satisfaction. The individual will work remotely, specifically targeting candidates residing in Arizona, and will collaborate with various stakeholders to analyze requirements, troubleshoot issues, and deploy solutions that align with organizational objectives. This role demands a proficient understanding of enterprise content management systems, as well as a commitment to delivering high-quality support and technical services.

Job Responsibilities

• Design, implement, and maintain OnBase solutions tailored to business needs.
• Collaborate with cross-functional teams to gather requirements and provide technical expertise.
• Monitor system performance and troubleshoot related issues to ensure continuous operation.
• Conduct system upgrades, patches, and maintenance as required.
• Develop and oversee training materials and user documentation for OnBase users.
• Support end-users through effective problem resolution and guidance.
• Participate in project planning, risk assessment, and change management processes.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum of 3 years of experience working with OnBase or similar ECM systems.
• Proficient in database management and system integration.
• Strong analytical and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a remote environment.

Technologies & Tools

This position will require proficiency in various technologies and tools such as OnBase ECM platform, SQL databases, integration tools, and Microsoft Office Suite. Familiarity with ITIL concepts and project management software may also be advantageous, enabling the engineer to effectively manage tasks and workflows.

Ideal Candidates

Ideal candidates for this position possess a strong blend of technical expertise and interpersonal skills. They should demonstrate a proactive attitude, ability to work collaboratively within virtual teams, and a commitment to delivering high-quality solutions. Effective time management, adaptability to evolving technologies, and a passion for problem-solving are essential qualities that contribute to success in this role.