Job Description
This is a Fully Remote Job
About Our Client:
The organization operates as an independent third-party administrator specializing in benefits administration and claims processing. Established in 1994, it serves a national client base including employers, TPAs, health systems, and benefit consultants across all 50 states. The company addresses challenges in healthcare claims management by providing proprietary claims technology and a range of funded programs aimed at improving outcomes and reducing costs for millions of members.
About the Opportunity:
The SYSTEMS ENGINEER role is responsible for maintaining and enhancing a core claims adjudication platform. This position ensures the technical reliability, security, and scalability of the system by combining hands-on software development with broader systems engineering practices. The engineer acts as a critical link between engineering teams, business stakeholders, and external vendors to deliver effective solutions that support claims processing operations.
Responsibilities:
- Perform maintenance and improvements on the claims platform, including code updates and performance tuning.
- Establish best practices for system architecture and claims adjudication.
- Provide technical guidance related to claims-processing challenges.
- Develop and test system enhancements based on internal and client requirements.
- Write and maintain complex SQL queries, stored procedures, and related database objects.
- Use scripting languages to automate tasks and build tools.
- Collaborate with teams and vendors to implement and maintain system integrations.
- Monitor and optimize software and operating systems critical to business functions.
- Conduct system and security audits; manage backup and recovery aligned with business continuity plans.
- Create system design documentation to guide development efforts.
- Lead testing efforts for system modifications and new deployments.
- Maintain documentation for system configurations and processes.
- Serve as primary contact for vendors to ensure effective communication and issue resolution.
- Collaborate with cross-functional teams on system rebuilds or replacements.
- Manage interactions and negotiations with external service providers.
- Assist in managing software development projects from requirements through delivery.
Requirements:
- 3 to 5+ years of experience in database/application development, systems engineering, or related technical roles.
- Experience developing and supporting healthcare data integrations, including X12 EDI and custom data feeds (eg, 837, 835, 999, 834, 278).
- Familiarity with claims management platforms like Impact is strongly preferred.
- Advanced skills in database development with MS SQL and C#; knowledge of DBC coding or similar languages is a plus.
- Extensive experience with SQL and relational databases, including complex query development and troubleshooting.
- Understanding of systems planning, security principles, and software management best practices.
- Desired experience with Agile/Scrum methodologies and TDD/BDD practices.
- Healthcare industry and project management experience are advantageous.
- Strong analytical, problem-solving, and communication skills.
- Self-motivated with good organizational abilities and customer-service orientation.
- Ability to manage multiple priorities in a fast-paced environment.
- Collaborative approach and willingness to mentor others.
Pay Range and Compensation Package:
- The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.
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