Systems Engineer - SCCM/MECM/Endpoint - Remote

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Job Overview

The Systems Engineer - SCCM/MECM/Endpoint at Lifepoint Health Support Center is responsible for the design, deployment, and management of system solutions, particularly focusing on Microsoft System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager (MECM). The role encompasses a variety of functions including endpoint management, software distribution, patching, and ensuring compliance across the organization’s systems. The engineer will play a crucial role in enhancing system efficiency, implementing best practices, and providing technical support as needed while working collaboratively with cross-functional teams to drive improvements in IT services.

Job Responsibilities

• Design and implement SCCM/MECM solutions to manage the lifecycle of endpoints effectively.
• Monitor and maintain system performance, availability, and security of endpoint management solutions.
• Execute software deployment, patch management, and compliance checks across all managed devices.
• Develop and maintain system documentation and configuration standards.
• Collaborate with IT teams to troubleshoot and resolve system incidents and problems.
• Provide user training and technical support regarding endpoint management tools and practices.
• Stay updated with the latest technologies and methods applicable to endpoint management.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience with SCCM, MECM, or similar endpoint management tools.
• Proficiency in Windows operating systems, Active Directory, and Group Policy.
• Strong understanding of software packaging and deployment processes.
• Experience in monitoring and troubleshooting network performance and configurations.
• Excellent communication skills with a focus on customer service.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are preferred.

Technologies & Tools

This position requires proficiency in various technologies and tools including Microsoft System Center Configuration Manager (SCCM), Microsoft Endpoint Configuration Manager (MECM), PowerShell scripting for automation, Active Directory, and cloud solutions such as Microsoft Azure. Familiarity with monitoring tools and network configuration protocols will also be advantageous to ensure optimal system performance and security.

Ideal Candidates

The ideal candidate for the Systems Engineer - SCCM/MECM/Endpoint position should exhibit a strong analytical mindset and problem-solving abilities, with a penchant for detail and precision. They should demonstrate a collaborative spirit to work effectively with diverse teams and possess the ability to communicate technical concepts clearly to non-technical personnel. A proactive approach to learning and adapting to new technologies, coupled with a strong commitment to delivering high-quality IT solutions, will contribute greatly to their success in this role.