Job Description
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Job Overview
The Systems/Infrastructure Engineer specializing in O365 & Intune is responsible for designing, implementing, and managing the organization's cloud-based systems, focusing on Microsoft 365 and Intune solutions. This role encompasses a mix of infrastructure design, deployment, and support, ensuring that the systems are scalable, secure, and aligned with the company’s operational goals. The engineer will be instrumental in optimizing existing services and implementing new solutions while collaborating with cross-functional teams to provide technical support and guidance.
Job Responsibilities
- Design and implement Microsoft O365 solutions, including Exchange Online, SharePoint, Teams, and OneDrive.
- Manage and support Intune for mobile device management (MDM) and mobile application management (MAM).
- Develop and enforce security protocols to protect enterprise data across O365 environments.
- Monitor system performance and automate maintenance tasks and user provisioning processes.
- Collaborate with IT teams to integrate O365 services with on-premise systems and third-party applications.
- Provide troubleshooting support for issues related to O365 and Intune services.
- Conduct training sessions and create documentation for end-users and IT staff.
- Stay updated with the latest advancements in Microsoft technologies and propose improvements.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in systems engineering or infrastructure support, specifically with Microsoft O365 and Intune.
- Proficiency in PowerShell scripting for automation and management tasks.
- Experience with identity and access management solutions, including Azure Active Directory.
- Strong understanding of networking concepts, security frameworks, and cloud architecture.
- Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Modern Desktop Administrator Associate are preferred.
- Excellent problem-solving and troubleshooting skills; attention to detail is crucial.
Technologies & Tools
In this position, the engineer will primarily utilize Microsoft 365 tools, including Exchange Online, SharePoint, OneDrive, and Microsoft Teams. Additionally, knowledge of Intune for mobile device management and Azure Active Directory for identity management will be critical. Familiarity with PowerShell scripting, networking tools, and security monitoring solutions will further aid in efficiently managing these systems.
Ideal Candidates
The ideal candidate for this role is a motivated self-starter with a thorough understanding of cloud-based technologies and a passion for continuous learning. They should possess strong analytical skills, be able to work independently in a remote environment, and communicate effectively with both technical and non-technical stakeholders. A proactive approach to problem-solving and a commitment to maintaining high standards of performance and quality in their work are essential qualities for success in this position.
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