Technical Account Manager / Project Manager / DevOps Engineer job description

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by BitPusher, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Technical Account Manager / Project Manager / DevOps Engineer at BitPusher will play a multifaceted role that integrates the responsibilities of managing client accounts, overseeing project execution, and supporting DevOps processes. This position is pivotal in ensuring smooth client interactions, timely project deliveries, and the seamless implementation of software deployment practices. The ideal candidate will be an adept communicator and a technical expert who can bridge the gap between client needs and technical team capabilities.

Job Responsibilities

• Act as the primary liaison between clients and internal teams to foster strong relationships and ensure client satisfaction.
• Lead project management activities, including planning, execution, and monitoring of project timelines and milestones.
• Implement and manage DevOps practices, including CI/CD pipelines, infrastructure as code, and system automation.
• Conduct needs assessments and provide tailored solutions to meet client-specific requirements.
• Identify and mitigate project risks while ensuring adherence to budgets and timelines.
• Provide technical guidance and support to clients during product implementation and ongoing project phases.
• Prepare and present reports on project status, system performance, and future recommendations to stakeholders.
• Stay updated on industry trends and emerging technologies to enhance service offerings and project outcomes.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3-5 years of experience in technical account management, project management, or DevOps engineering.
• Proficient in project management methodologies and tools (e.g., Agile, Scrum, Jira).
• Strong knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Excellent problem-solving skills with the ability to thrive in fast-paced environments.
• Demonstrated experience in maintaining strong client relationships with exceptional communication skills.
• Certifications in project management (PMP, Prince2) or DevOps (AWS Certified DevOps Engineer, DevOps Institute) are a plus.

Technologies & Tools

The Technical Account Manager / Project Manager / DevOps Engineer role at BitPusher requires a strong familiarity with a variety of technologies and tools that support project management and DevOps activities. Key technologies may include cloud service platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Familiarity with automation tools like Jenkins or GitLab CI, configuration management tools such as Ansible or Puppet, and monitoring services like New Relic or Grafana will be imperative. Experience with version control systems like Git and collaborative project management software like Jira or Confluence is also essential.

Ideal Candidates

The ideal candidate for the Technical Account Manager / Project Manager / DevOps Engineer position at BitPusher possesses a unique blend of technical expertise, project management prowess, and exceptional interpersonal skills. A strong candidate is adaptable, willing to learn, and has a passion for technology and client service. They should demonstrate a results-driven mindset, with a capacity to work collaboratively across teams, ensuring that client expectations are met while delivering innovative solutions. Strong analytical abilities and attention to detail are essential, as is a proactive approach to problem-solving within fast-paced project environments.