Technical Operational Support Engineer (AWS/DevOps/SRE) at Eliassen Group in Boston, MA

Job Description

About this kind of role

What a Technical Operational Support Engineer (AWS/DevOps/SRE) usually does. The employer's own details are in the listing.

Typically does: This role focuses on the operational stability and performance of technical systems, often involving automation, monitoring, and incident response. Technical Operational Support Engineers troubleshoot complex issues, implement solutions to prevent recurrence, and collaborate with development and engineering teams. They may be involved in infrastructure as code, configuration management, and the deployment of applications. A key responsibility is to improve system reliability and efficiency through proactive measures and reactive problem-solving.

Tools and skills: Familiarity with cloud platforms (particularly AWS), DevOps principles, scripting languages (e.g., Python, Bash), configuration management tools (e.g., Ansible, Chef, Puppet), monitoring systems (e.g., Prometheus, Grafana), and containerization technologies (e.g., Docker, Kubernetes) is generally expected.

Good fit for: Individuals with a strong technical background, a passion for automation, and excellent problem-solving skills often thrive in this role.

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