Technical Project Manager

Title: Technical Project Manager

Location: Vienna VA 22180 (On-site)

Duration: 6+ Months with possible extension

Role Summary

We are seeking an experienced Portfolio & Technology Manager to coordinate a portfolio of Marketing Operations and technology initiatives. This role connects business priorities with technology planning and delivery, helping teams prioritize demand, manage dependencies, establish ownership, and achieve measurable business outcomes across platforms and capabilities. The individual will provide portfolio-level planning, governance, and execution oversight across business, product, analytics, technology, and vendor teams. Responsibilities include maintaining an integrated roadmap, surfacing resource and delivery trade-offs, coordinating technology readiness, and giving leadership clear visibility into progress, risks, decisions, and expected value. The role partners with accountable business and technical owners rather than replacing their decision authority. The ideal candidate combines portfolio discipline, technology fluency, and practical delivery leadership. They can translate complex technical topics into business implications, bring structure to ambiguous work, and align stakeholders around priorities, accountability, and sustainable operating models without being tied to a single platform or implementation.

Primary Responsibilities

Portfolio Strategy, Planning & Delivery

Translate business objectives into a coordinated portfolio of technology initiatives, capability improvements, and operational priorities.

Maintain an integrated portfolio roadmap showing milestones, sequencing, cross-platform dependencies, and critical delivery commitments.

Coordinate demand and capacity discussions across Marketing, Digital, Product, Analytics, Enterprise Technology Services, and vendor teams.

Facilitate portfolio reviews and recommend prioritization based on business value, readiness, risk, dependencies, and available resources.

Oversee delivery commitments across initiatives, resolve cross-team blockers, and escalate trade-offs that require leadership decisions.

Governance & Decision Management

Maintain a centralized portfolio record covering:

Priorities and approved decisions o Planning assumptions and constraints o Portfolio and technology risks

Issues and resolution plans o Cross-initiative and platform dependencies o Business outcomes and success measures o Governance requirements and approval status

Actions, accountable owners, and due dates

Document decision rationale, accountable approvers, business impacts, and follow-up commitments.

Maintain portfolio RAID logs and escalation pathways, highlighting risks that affect multiple initiatives or shared platforms.

Align stakeholders on portfolio objectives, scope boundaries, ownership, and the impact of proposed changes to priorities or commitments.

Stakeholder & Operating Model Management

Map stakeholders and accountable business, platform, technology, and vendor owners across the portfolio.

Define roles, responsibilities, decision rights, handoffs, and escalation paths across planning, delivery, and ongoing operations.

Identify ownership gaps, overlapping responsibilities, and competing priorities; facilitate agreements with the appropriate decision-makers.

Establish repeatable engagement and support practices so teams understand commitments, upcoming changes, and ongoing ownership.

Technology Delivery & Vendor Coordination

Partner with business, technology, and vendor leads to: o Assess demand, delivery options, and implementation readiness

Define deliverables, acceptance criteria, and accountable owners

Align delivery estimates, milestones, and resource commitments

Track commitments and escalate scope or delivery gaps

Coordinate technology readiness across:

Business requirements and solution alignment o Integration and data dependencies

Testing, access, and required approvals

Release readiness and operational handoff

Translate technical blockers and proposed changes into portfolio impacts, options, and decisions for business leaders.

Technology & Data Governance

Coordinate documentation and adoption of:

Platform ownership and lifecycle practices

Data definitions, quality expectations, and stewardship responsibilities

Technology review and approval processes

Shared workflow, access, and change-control requirements

Facilitate alignment on business capabilities, information flows, and governance requirements across connected platforms.

Coordinate reviews with architecture, security, risk, compliance, and data stakeholders, preserving their approval authority.

Track approval conditions, outstanding requirements, and their impact on delivery sequencing and operational readiness.

Change Management & Communications

Develop coordinated communication and adoption plans across the technology portfolio.

Coordinate training, support resources, readiness activities, and concise stakeholder updates with business and platform owners.

Assess cumulative change impacts, competing releases, and adoption barriers; recommend practical mitigation actions.

Track business readiness and adoption feedback to support successful releases and sustained use of technology capabilities.

Portfolio Health & Operational Improvement

Establish a repeatable approach to assessing portfolio health, coordinating operational improvements, and sustaining technology outcomes across three areas:

Portfolio Visibility & Outcomes

Maintain visibility into initiative health, milestone confidence, dependencies, and expected business outcomes.

Partner with accountable owners to define success measures, identify available baselines, and track progress against agreed targets.

Provide leadership reporting focused on outcomes, delivery confidence, resource constraints, and decisions needed.

Operational Risk & Stabilization

Coordinate response and improvement plans for recurring platform, workflow, access, or service issues affecting business operations.

Align business and technical owners on impact, remediation priorities, accountable actions, and escalation needs.

Track corrective actions and business readiness while technical teams retain responsibility for incident resolution and solution implementation.

Technology Lifecycle & Continuous Improvement

Identify legacy dependencies, duplicated capabilities, and process gaps that create cost, complexity, or delivery risk.

Coordinate improvement and transition roadmaps with platform owners, including sequencing, support readiness, and business continuity considerations.

Capture lessons learned and embed repeatable planning, governance, and operational handoff practices across the portfolio.

Deliverables

By the end of the six-month engagement, the contractor should deliver the following reusable portfolio management tools and operating practices:

Governance & Operating Model

Portfolio stakeholder and platform ownership map

RACI matrix covering planning, delivery, approvals, and operations

Portfolio governance framework and review cadence

Decision register with rationale, approvals, and follow-up actions

Consolidated portfolio RAID and dependency register

Documented decision rights and escalation process

Prioritized initiative inventory and integrated technology roadmap

Executive portfolio reporting package covering health, outcomes, risks, and decisions

Portfolio dashboard with milestone confidence and agreed success measures

Demand, capacity, and dependency assessment with sequencing recommendations

Technology Governance & Delivery Readiness

Platform and capability inventory with accountable owners and key dependencies

Technology and data governance requirements and approval tracker

Delivery readiness checklist covering requirements, integration, testing, and support

Vendor deliverable, acceptance, and commitment tracker

Change Management

Portfolio communications plan and stakeholder update cadence

Technology training, enablement, and adoption plan

Cross-initiative change impact assessment and mitigation actions

Business readiness and adoption tracking with accountable owners

Operational Improvement & Transition

Prioritized operational improvement backlog with owners and target dates

Stabilization and remediation plans for priority operational risks

Technology lifecycle and transition recommendations addressing legacy dependencies

Documented support ownership, handoff materials, and engagement-end transition plan

Required Experience

5+ years of project, program, or portfolio management experience, including coordination of multiple concurrent business and technology initiatives

Experience developing integrated roadmaps, coordinating priorities, and managing dependencies across business, technology, and vendor teams

Strong facilitation, stakeholder management, and executive communication skills, including the ability to present options and trade-offs clearly

Experience with portfolio governance, RAID management, decision tracking, and outcome focused leadership reporting

Working knowledge of technology delivery lifecycles, platform integrations, data flows, release readiness, and operational support models

Demonstrated ability to establish accountability, document processes and operating models, and move work forward without direct authority over delivery teams

Preferred Experience

Marketing technology ecosystems spanning customer engagement, content, workflow, analytics, or data platforms

Adobe Experience Manager Assets (AEM/EDA/EDAM)

Marketing Operations

Metadata governance and taxonomy programs

Digital marketing asset lifecycle management

Change management and organizational readiness

What Success Looks Like

At the conclusion of six months:

Stakeholders understand their roles and responsibilities.

Decisions, risks, and actions are consistently documented and tracked.

Creative teams receive clear requirements and deadlines.

Leadership receives clear, concise status reporting and issue escalation.

Projects move forward with fewer stalled decisions and less ambiguity.