Telecom Analyst - Expense Management, 100% Remote

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Written by AI from the job title and company, not by CGS Business Solutions | INC 5000 Company, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Telecom Analyst - Expense Management at CGS Business Solutions is responsible for the analysis and management of telecom expenses to ensure optimal resource allocation and financial efficiency within the organization. This role involves evaluating and reconciling telecom bills, implementing cost-control measures, and collaborating with various departments to enhance communication services while effectively managing expenses. The successful candidate will leverage their analytical skills to identify trends, monitor usage, and report findings to key stakeholders for strategic decision-making.

Job Responsibilities

• Analyze telecom expenditures and identify cost-saving opportunities across various service providers.
• Review and reconcile monthly telecom invoices to ensure accuracy and compliance with service contracts.
• Develop and maintain reporting tools and dashboards to track telecom expenses and usage metrics.
• Collaborate with IT and procurement teams to optimize telecom services and negotiate favorable contracts.
• Assist in the implementation of telecom expense management (TEM) tools and software.
• Educate employees on cost-effective usage of telecom services and assist in resolving billing disputes.
• Conduct regular audits of telecom accounts and usage to ensure compliance with corporate policies.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum of 2 years of experience in telecom expense management or a related analytical role.
• Proficient in data analysis, with a strong understanding of financial principles and expense management.
• Familiarity with telecom services and billing structures.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Proficient in Microsoft Excel and experience with expense management software.

Technologies & Tools

The Telecom Analyst - Expense Management will utilize a variety of technologies and tools to perform their duties effectively. Key software may include telecom expense management (TEM) applications, Microsoft Excel for data analysis, customer relationship management (CRM) tools, and financial reporting systems to monitor budgets and spending. Familiarity with enterprise resource planning (ERP) systems may also be beneficial in managing telecom-related expenses and integrating with financial data.

Ideal Candidates

The ideal candidates for the Telecom Analyst - Expense Management position are proactive and detail-oriented individuals with an analytical mindset. They possess exceptional organizational skills, are adept at problem-solving, and have a demonstrated ability to work independently in a remote environment. Successful candidates will also exhibit strong communication skills, enabling them to effectively liaise with diverse teams and stakeholders. A continuous improvement attitude and the ability to adapt to changing technologies within the telecom landscape are also essential qualities that will contribute to their success in this role.