Territory Manager

M.R. Williams, Inc.

Location: Greater Richmond, Virginia

Employment Type: Full Time | Field Based

M.R. Williams is looking for a driven, relationship-focused Territory Manager to join our sales team in the Greater Richmond, Virginia area.

This is an opportunity for someone who enjoys working independently, takes ownership of their results, and wants to make a meaningful difference in the success of their customers.

Whether your background is in outside sales, route sales, distribution, or retail operations, we'd like to hear from you.

Established in 1976, M.R. Williams is a family-owned convenience store distributor dedicated to helping independent retailers succeed.

We believe our role goes beyond delivering products. We partner with our customers to provide merchandising support, innovative programs, technology solutions, and exceptional service that help their businesses grow.

Our company culture is built around three core values:

• Sincere Commitment: Taking ownership, honoring commitments, and following through.
• Selfless Service: Putting customers first and building relationships based on trust.
• Never Satisfied: Continuously improving, finding opportunities, and striving for better results.

These values aren't simply what we believe. They're how we do business every day.

As a Territory Manager, you'll be responsible for managing and growing an established customer base while actively identifying and developing new business opportunities.

You'll work directly with convenience store owners and operators, helping them improve their businesses through product recommendations, merchandising solutions, promotional programs, and exceptional customer service.

We're looking for someone who can build strong relationships with existing customers while confidently pursuing opportunities to earn new business.

Develop New Business

• Identify and pursue new customer opportunities throughout your assigned territory.
• Build relationships with prospective customers and understand their business needs.
• Present solutions that demonstrate the value of partnering with M.R. Williams.
• Take ownership of prospecting activities, follow-up, and new account development.

Manage and Grow Customer Relationships

• Develop trusted relationships with convenience store owners and operators.
• Conduct regular store visits to identify opportunities for increased sales and profitability.
• Introduce new products, promotions, and programs that help customers grow.
• Identify opportunities to expand product categories and increase customer purchasing.
• Provide exceptional service and timely follow-up.

Execute and Deliver Results

• Plan and manage daily territory activities independently.
• Support merchandising initiatives, store resets, and product placement.
• Assist customers with ordering procedures and operational needs.
• Coordinate with internal departments to resolve customer concerns.
• Take accountability for territory performance, customer satisfaction, and business growth.

We believe the right attitude, strong work ethic, and willingness to learn are essential to success.

Our ideal candidate is:

• Self-motivated, dependable, and accountable.
• Comfortable approaching new people and starting conversations.
• Confident in building relationships and earning trust.
• Organized and capable of managing an independent work schedule.
• Naturally curious and able to identify customer needs and opportunities.
• Competitive, goal-oriented, and motivated by results.
• Coachable and committed to continuous improvement.
• Someone who follows through and takes pride in delivering exceptional service.

Preferred Experience

• Two or more years of sales or account management experience.
• Outside sales, route sales, or territory management.
• Convenience store, grocery, or foodservice distribution.
• Retail or convenience store management.
• Merchandising or customer-facing business development.

We recognize that successful sales professionals come from different backgrounds. Candidates with relevant retail, distribution, or customer-facing experience are encouraged to apply.

Additional Requirements

• Valid driver's license and good driving record.
• Ability to travel throughout the assigned territory, including occasional overnight stays.
• Ability to lift, push, or pull up to 35 pounds.

M.R. Williams offers:

• Health insurance
• 401(k) retirement plan
• Paid time off
• Company vehicle

At M.R. Williams, you'll represent an established, family-owned company while building meaningful relationships with local business owners.

You'll have the opportunity to take ownership of your territory, help customers succeed, and contribute directly to the growth of our business.

We value initiative, accountability, strong relationships, and a commitment to getting better every day.

We're not looking for someone who simply wants to maintain a territory. We're looking for someone who wants to grow it.

If you're motivated to succeed, enjoy working with people, and want an opportunity to make an impact, we'd like to meet you.

Take the next step in your career with M.R. Williams.

https://recruiting.paylocity.com/recruiting/jobs/Apply/4616241/MR-Williams-Grocery/Territory-Manager