Tier 3 Network Systems Engineer (Remote)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by DataBank, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Tier 3 Network Systems Engineer at DataBank plays a critical role in providing advanced technical support and solutions for complex network issues. This position entails collaborating with cross-functional teams to ensure optimal network performance and reliability. The Tier 3 Engineer will be responsible for troubleshooting escalated network problems, implementing network configurations, and contributing to the ongoing improvement of network systems, all while adhering to best practices and industry standards. This remote position requires a proactive approach to problem-solving and a deep understanding of networking technologies.

Job Responsibilities

• Provide third-tier support for network incidents, effectively resolving escalated service requests in a timely manner.
• Design, implement, and maintain complex network solutions, ensuring high availability and reliability.
• Analyze network performance and implement recommendations for enhancement and optimization.
• Collaborate with other IT departments to ensure seamless integration of system and network functions.
• Document network configurations and processes to establish a knowledge base for future reference.
• Maintain up-to-date knowledge of emerging technologies and industry developments, applying this knowledge to improve current systems.
• Participate in the planning and execution of network upgrades and migrations, minimizing service disruptions.
• Assist in training and mentoring junior staff, fostering an environment of continuous learning.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network engineering, with a focus on Tier 2 or Tier 3 support.
• Proficiency in routing and switching technologies, including OSPF, BGP, VLANs, and subnetting.
• Experience with firewall configuration and management, preferably with brands like Cisco, Juniper, or Palo Alto.
• Strong understanding of network security protocols and practices.
• Familiarity with various network monitoring and diagnostic tools.
• Advanced troubleshooting skills with the ability to work independently and in a team environment.
• Relevant certifications (e.g., CCNP, JNCIS, or equivalent) preferred.

Technologies & Tools

The Tier 3 Network Systems Engineer will utilize a variety of technologies and tools, including but not limited to advanced routing protocols (BGP, OSPF), switching technologies (Nexus, Catalyst), network monitoring solutions (SolarWinds, Wireshark), and security tools (Firewalls, VPNs). Familiarity with virtualization technologies such as VMware or Hyper-V and cloud networking solutions is essential. Proficiency in scripting languages (e.g., Python, Bash) for automation purposes is highly advantageous.

Ideal Candidates

Ideal candidates for the Tier 3 Network Systems Engineer position at DataBank are not only technically proficient but also exhibit strong analytical and critical-thinking skills. They should possess a keen attention to detail, with a focus on delivering high-quality work. Excellent communication and interpersonal skills are essential, as collaboration with various teams is key to successful network management. A proactive mindset, coupled with a passion for continuous learning and improvement in the fast-evolving field of network systems, will distinguish the best candidates for this role.