Vice President, Site Reliability/DevOps Engineer (Dev Infrastructure Platform)

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Overview

The Vice President of Site Reliability/DevOps Engineer (Dev Infrastructure Platform) at NA will be a key leader responsible for the strategic development, implementation, and management of our Site Reliability Engineering (SRE) initiatives and DevOps practices. This role demands a proactive leader who will collaborate with cross-functional teams to enhance the stability and reliability of our cloud infrastructure, drive automation, and ensure scalable processes. As a vital member of the executive team, the VP will set the vision and direction for the DevOps infrastructure while fostering a culture of continuous improvement and innovation across our technology stack.

Job Responsibilities

• Lead the Site Reliability Engineering team in designing, implementing, and managing robust cloud infrastructure solutions.
• Collaborate with product and engineering teams to streamline deployment processes and enhance system reliability.
• Drive initiatives to enhance automation, monitoring, and incident response capabilities across all platforms.
• Establish and enforce best practices for systems management, deployment, and disaster recovery.
• Oversee budget management and resource allocation for DevOps projects and initiatives.
• Develop and maintain a metrics-driven approach to SRE to ensure operational excellence.
• Mentor and develop talent within the DevOps and SRE teams, fostering a culture of innovation and continuous learning.
• Engage with stakeholders to ensure alignment on technology priorities and operational challenges.

Qualifications

• Master's degree in Computer Science, Engineering, or a related field preferred; Bachelor's degree required.
• 10+ years of experience in Site Reliability Engineering, DevOps, or cloud infrastructure roles, with at least 5 years in a leadership position.
• Proven track record of managing large-scale production environments in cloud platforms such as AWS, Azure, or GCP.
• Strong expertise in automation tools and CI/CD best practices.
• Deep understanding of sophisticated networking, database architecture, and monitoring solutions.
• Excellent analytical and problem-solving skills paired with strong decision-making abilities.
• Exceptional communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.

Technologies & Tools

The Vice President of Site Reliability/DevOps Engineer will utilize a variety of technologies and tools integral to maintaining our infrastructure efficiency. These include cloud service platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure; automation tools like Jenkins, Terraform, and Ansible; monitoring systems such as Prometheus and Grafana; as well as containerization technologies like Docker and Kubernetes, enabling effective orchestration and management of services.

Ideal Candidates

Ideal candidates for this position will possess a strategic mindset with a hands-on approach to problem-solving. They will demonstrate an innate ability to thrive in fast-paced environments, adapting quickly to changing business needs while inspiring teams to achieve excellence. A successful VP will be characterized by their strong leadership qualities, emotional intelligence, and an analytical mindset, complemented by a passion for fostering innovation and building scalable solutions that enhance business performance.