Zerorez Davis Weber Customer Service Representative at ZEROREZ Carpet Cleaning in Centerville, UT

Job Description

About this kind of role

What a Zerorez Davis Weber Customer Service Representative usually does. The employer's own details are in the listing.

Typically does: Responds to customer inquiries via phone, email, and potentially in person, addressing questions about services, scheduling appointments, and resolving complaints. Processes orders, payments, and service requests accurately and efficiently, ensuring customer satisfaction. Maintains records of customer interactions and transactions, and may assist with marketing or promotional activities. Provides information about company policies and procedures to customers.

Tools and skills: Proficiency in computer applications, including customer relationship management (CRM) software, Microsoft Office Suite, and phone systems, along with strong communication, problem-solving, and interpersonal skills.

Good fit for: Individuals who enjoy interacting with people, have excellent organizational abilities, and are detail-oriented thrive in this role.

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